Customer Care Consultant
5 days ago
The OpportunityAs a Customer Care Consultant, you will be part of a broader team that provide support to our customers.You will contribute to success by assisting customers with queries while being proactive to problem solve with overall satisfaction being an important goal.This is a permanent full-time opportunity and will be based onsite at our Blackwoods Regency Park, SA.Your key responsibilities:Assist with general customer queries (via phone and email) and ensure overall satisfactionAction any administrative tasks related to the Customer Care roleStrive for first contact resolution and deliver on relevant service level objectivesWhat you'll bring to the team:Experience in a customer focused environmentStrong written and verbal communication skillsAbility to work autonomously in a small teamExposure to Microsoft Office suiteA proactive mindset to anticipate and problem solveWhy Our Team Enjoys Being Part of Blackwoods:To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:Competitive permanent salary and incentivesTeam member discount card to use at Kmart, Bunnings, Target & OfficeworksAttractive Wesfarmers share plans every yearHighly successful Refer-A-Friend program – earn up to $2,000 for each referral
Further Wesfarmers discounted offers from over 300 corporate partnersGenerous paid parental leaveFree onsite parking and more
NEXT STEPSIf you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today.
We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
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