
Customer Service
1 day ago
We have proudly served the Adelaide community for over 25 years. We provide 24/7 support to help clients live safely and independently at home, offering both aged care and disability services. Accept Care is guided by core values of honesty, compassion, accountability, respect and excellence in everything we do. We strive to develop a positive organisational culture that models these values, creating a rewarding, fun and exciting place to work. When you work with us at Accept Care, you become part of a great team that is collaborative, supportive and people-focused, dedicated to helping our people grow with us.
RoleAs a Customer Service Coordinator, you\'ll play a key role in supporting the daily operations of Accept Care through effective rostering, customer service and administration. You'll be responsible for maintaining accurate and efficient staff rosters, ensuring seamless service delivery, and collaborating with Aged Care and Disability Coordinators and cross-functional teams.
Responsibilities- First point of contact for clients, families, and carers
- Staff rostering and workforce coordination
- Maintaining high-quality customer service and relationships
- Field staff support and training
- Managing feedback, including complaints and compliments
- Collaborating with internal departments
You're an adaptable and motivated professional who values dignity and independence for older people and those living with a disability. You communicate clearly, stay calm under pressure, and thrive in a team environment.
You'll Also Bring- Strong verbal and written communication skills
- Ability to work in a fast-paced, high-volume environment
- Proficiency in Microsoft Office and willingness to learn new systems
- Capacity to work independently and as part of a team
- Flexibility for business hours and on-call responsibilities
- A commitment to person-centred care and human rights
- Experience in aged care or disability sectors
- Understanding of the SCHADS Award
- Certificate III in Individual Support or similar qualification
- NDIS Worker Screening Check
- National Police Check (within last 12 months)
- Full SA driver's licence and reliable, roadworthy vehicle
Apply now and join us on the journey to shaping the future of Australian homecare.
LocationMile End, South Australia, Australia
Seniority level- Entry level
- Full-time
- Other
- Hospitals and Health Care
-
Customer Service
1 day ago
Adelaide, South Australia Accept Care Full timeOverviewWe have proudly served the Adelaide community for over 25 years. We provide 24/7 support to help clients live safely and independently at home, offering both aged care and disability services. Accept Care is guided by core values of honesty, compassion, accountability, respect and excellence in everything we do. We strive to develop a positive...
-
Customer Service Representative
3 days ago
Adelaide, South Australia beBeeCustomerService Full time $55,000 - $80,000Customer Service Representative OpportunityAt Detmold Group, we are committed to providing exceptional customer service and support. We're looking for a highly skilled and motivated individual to join our team as a Customer Service Representative.The successful candidate will have excellent communication skills, both written and verbal, and be able to build...
-
Customer Service Officer
3 days ago
Adelaide, South Australia Reo Group Full timeReo Group Adelaide, South Australia, AustraliaCustomer Service OfficerReo Group Adelaide, South Australia, AustraliaDirect message the job poster from Reo GroupSearch Partner SA @ Reo Group | Connecting People to Career OpportunitiesLocation: Adelaide & SurroundsSalary Package: Salary On Application - Highly CompetitiveRole Highlights:Rare opportunity to...
-
Customer Service Officer
4 days ago
Adelaide, South Australia Reo Group Full timeReo Group Adelaide, South Australia, AustraliaCustomer Service OfficerReo Group Adelaide, South Australia, AustraliaDirect message the job poster from Reo GroupSearch Partner SA @ Reo Group | Connecting People to Career OpportunitiesLocation: Adelaide & SurroundsSalary Package: Salary On Application - Highly CompetitiveRole Highlights:Rare opportunity to...
-
Customer Service Representative
1 day ago
Adelaide, South Australia beBeeClaims Full time $75,000 - $96,000Job Role Overview:This position involves developing strong relationships with customers and stakeholders by showcasing our company values and products.The ideal candidate will have experience in claims or customer service and be able to provide a seamless operational and customer service experience for diverse internal and external stakeholders.Foster...
-
Customer Service Representative
1 day ago
Adelaide, South Australia City of Adelaide Full timeOverviewCustomer Service Representative - Library (Casual) role at City of Adelaide. This opportunity is part of the City Culture Program. The Library Customer Service Representative drives excellent library service to all customers by being warm, friendly, enthusiastic and knowledgeable.ResponsibilitiesDrive excellent library service to all customers by...
-
Customer Service Representative
1 day ago
Adelaide, South Australia City of Adelaide Full timeOverview Customer Service Representative - Library (Casual) role at City of Adelaide. This opportunity is part of the City Culture Program. The Library Customer Service Representative drives excellent library service to all customers by being warm, friendly, enthusiastic and knowledgeable. ResponsibilitiesDrive excellent library service to all...
-
Customer Service Professional
3 days ago
Adelaide, South Australia beBeeCustomerService Full time $83,751 - $89,871Job Overview:The role of a Customer Service Professional involves delivering exceptional service to clients by providing prompt, high-quality support through various communication channels.This position represents the organization in a positive, professional manner and adheres to established customer experience standards.Deliver outstanding customer service...
-
Customer Service Specialist
3 days ago
Adelaide, South Australia beBeeCustomerService Full time $60,000 - $70,000Customer Service ExpertThis is a permanent full-time opportunity to work as a Customer Service Expert at a leading organisation.The successful candidate will be part of a broader team that provides support to customers, assisting with queries and resolving problems effectively.Main Responsibilities:Provide exceptional customer service via phone and email,...
-
Customer Service Lead
3 weeks ago
Adelaide, South Australia Detpak Full timeThe Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we...