It Service Desk Officer

2 weeks ago

Perth, Western Australia Digital Resources Australia Full time

**IT Service Desk Officer (Level 1/2)***
Multiple Residential Full Time Positions

**About the Role**
We are seeking an experienced, resourceful and detail-oriented individual who is willing to show initiative and contribute a positive and adaptable attitude to our multi-functional Information Technology **(IT)** team.
Reporting to the Service Desk Supervisor, you will play a pivotal role as part of a small and dedicated team of IT professionals. Bring your enthusiastic approach and customer service brilliance with the ability to manage multiple requests with different priorities, within agreed time frames.
This is a permanent, full-time position working an attractive residential roster (8 days on, 6 days off, 10 hours per day).

You will have a technical background in information technology support and will have worked as part of a service desk team previously and display:

- experience in Windows 10, 11 and Microsoft Office 365;
- experience providing outstanding support to a range of users;
- high level computer literacy and problem solving skills;
- excellent interpersonal and communication skills
- network troubleshooting;
- an ability to demonstrate initiative and attention to detail;
- well-organised and have a professional manner with focus and proactive approach to customer service;
- a team player yet be able to work independently when required;
- adaptability. A willingness to learn is key in this role;
- creates a positive customer support experience that builds strong relationships;
- log and resolve incidents and requests, and manage IT outages and disruptions;
- setup, configure and deploy new IT hardware across the company;
- create and maintain documentation;
- work closely with the IT Team and take initiative to improve IT operations;
- effectively prioritize and handle multiple tasks simultaneously;
- gather information relating to outages and work with senior resources to minimize downtime; and

  • Service Desk Officer

    2 weeks ago

    Perth, Western Australia Perenti Group Full time

    Service Desk Officer- Perth CBD location- Permanent full-time role- Excellent career progressionThe Perenti Group operates across a wide range of mining sectors within Australia and across the globe. Due to our size and multiple business operations, we can offer unique career progression opportunities.To support our growth, we seek a Service Desk Officer to...

  • Service Desk Officer

    1 week ago

    Perth, Western Australia Ausdrill International Management Full time

    Perth CBD location- Permanent full-time role- Excellent career progressionThe Perenti Group operates across a wide range of mining sectors within Australia and across the globe. Due to our size and multiple business operations, we can offer unique career progression opportunities.To support our growth, we seek a Service Desk Officer** **to join our team. We...

  • Service Desk Technician

    3 weeks ago

    Perth, Western Australia Delta Sierra Consulting (DSC-IT) Full time

    Service Desk Technician (Microsoft, Apple Mac, iOS)Service Desk Technician (Microsoft, Apple Mac, iOS)1 day ago Be among the first 25 applicantsDirect message the job poster from Delta Sierra Consulting (DSC-IT)Delta Sierra Consulting is a leading WA based IT Services Company, specialising in cloud solutions and Managed Service offerings, looking to expand...

  • Senior Service Desk Engineer

    2 weeks ago

    Perth, Western Australia Starboard IT Full time

    About Starboard IT:Starboard IT is a national Managed & Professional IT Services Provider. We work with our clients to understand their requirements and provide expert IT consultation to successfully deliver their IT projects. We are a collaborative team of talented, technology-loving individuals who enjoy the challenge of delivering tasks and projects from...

  • Service Desk Analyst

    2 weeks ago

    Perth, Western Australia Service Stream Full time

    time left to apply End Date: September 11, 2025 (28 days left to apply)job requisition id JR-Primary LocationPrimary LocationWA - WelshpoolJob Description SummaryNew opportunities in Melbourne VIC and Welshpool WAAbout the RoleWe have new opportunities available to join us at Service Stream as aService Desk Analyst.This is a great platform for someone...

  • Service Desk Officer

    2 weeks ago

    Perth, Western Australia Dennis Family Corporation Full time

    **Location**:ArmadaleEmployment Type:FP - Full-Time PermanentDepartment:Corp IT - Service Desk**About the role**Join our Information Technology team based in Armadale and play a key role in providing courteous, responsive, and pro-active high-quality service to all DFC business units.Reporting to the IT Service Desk Coordinator your main responsibilities...

  • Service Desk Officer

    2 weeks ago

    Perth, Western Australia Robert Half Full time

    Support Engineer wanted to join our tight-knit IT team providing exceptional customer service and delivering level 1 & 2 support.Are you an experienced Service Desk Technician with a passion for technology and problem-solving? Do you thrive in a fast-paced, high-pressure environment and enjoy being a part of a tight knit IT team? We are currently seeking a...

  • Service Desk Officer

    1 week ago

    Perth, Western Australia Peoplebank Full time

    Location:- Perth- Job Type:- Contract- Posted:- 28 minutes ago- Contact:- Priyanka Shah- Discipline:- General IT- Reference:- 257064**Service Desk Engineer**- Initial 12 months contract with potential for permanency in future- Great career progression- Based in Perth CBDWe are seeking an experienced customer focused Level 1/2 Service Desk officer for our...

  • IT Service Desk Specialist

    2 weeks ago

    Perth, Western Australia beBeeProblemSolving Full time $70,000 - $87,000

    IT Service Desk Officer RoleWe are seeking a highly skilled IT Service Desk Officer to join our team in Perth, AU. As an IT Service Desk Officer, you will be responsible for troubleshooting hardware, software, and network issues to resolution.Main ResponsibilitiesTroubleshoot hardware, software, and network issues to resolutionMaintain accurate records of...

  • Service Desk Engineer

    1 week ago

    Perth, Western Australia New Era Technology Full time

    Join New Era Technology, where People Firstis at the heart of everything we do.With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow.Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era, you'll...