Recycled Water Officer

**Who are we?**:
We're here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**:
The Recycled Water Officer will support the management of existing and the onboarding of new recycled water customers in projects such as the upcoming Dingley, Monterey and Western Port Recycled Water Schemes. They will provide guidance and education to customers developing location specific Site Management Plans (SMPs) and provide technical expertise and support to customers, stakeholders, internally within South East Water (SEW) as well as industry regulators.

Some of the key accountabilities include:

- Assist the Recycled Water Coordinator with the onboarding of new non-residential recycled water customers
- Undertake site investigations and assess new customer sites against preferred usage, treatment water quality and EPA guidelines and develop customer site management plans (SMP's)
- Maintain and update customer SMP's and Recycled Water Supply Agreements (contracts)
- Monitor and audit customer usage for ongoing compliance with EPA guidelines
- Lead recycled water investigations, site audits, and customer training
- Be available for out of normal hours work and incident support relating to recycled water.

**Who are you?**:

- Excellent written and verbal communication skills.
- Ability to relay technical information to a wide audience and influence the outcomes of discussions and meetings.
- Ability to develop strong relationships with a range of people including customers, operators, consultants, contractors and regulators.
- Ability to interpret technical drawings, schematics, specifications and scientific data.
- An understanding of relevant legislation, policies, EPA Guidelines and standards.
- Confidence with an ability to enforce regulations and act upon non-compliance.

**What's in it for you?**:

- A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing.
- 15 weeks paid parental leave for all parents and paid super on unpaid parental leave
- A range of benefits, including free on-site parking and cultural leave.
- A great culture working in collaborative teams with strong work ethics.
- Career focused learning and development opportunities.
- The opportunity to be part of an organisation committed to environmental initiatives.
- Enjoy modern office facilities with panoramic beachfront views.

**We're for everyone**:
We do meaningful work, but how we do it is just as important. We're here to help people live well, protect the environment, and keep healthy water and resources accessible and affordable for all. We know to make a positive difference we need to support our people to be their very best. Flexibility and innovation are at the heart of how we work. But it's our people's collective ambition, authenticity and differences that bring our culture to life.

Our people are as diverse as the communities we serve. Everyone brings a unique voice and a refreshing perspective that keeps us innovating. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers. Even though we're all different, we still share a common goal to deliver healthy water for life.

**Keen to make an impact?**:
South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required