Maintenance Support Officer

2 days ago

Sydney, New South Wales, Australia Argyle Housing Full time

**Introduction**:
About Argyle Housing

Argyle Housing is a community-managed, not-for-profit, housing organisation. While we provide the bricks and mortar, it is who is inside that matters. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can map their journey to achieve it. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living.

**Description**:
About you

Based in any one of our office locations located within regional NSW, Argyle Housing is seeking two Maintenance Support Officers to join our tight knit team.

The Role

In this role you will support and help coordinate the delivery of Argyle Housing's asset repairs, maintenance and upgrade services by providing operational & administrative support to the organisation, and a high-quality frontline customer service to our clients and broader stakeholders.

**Key responsibilities include, but are not limited to**:
Liaise directly with our clients to receive, record and communicate with them on their property and maintenance requests & issues

Work with Maintenance Officers and contractors to task and coordinate the completion of works and ensure the service is delivered safely, effectively and efficiently

Triage and action issues and works and raise, monitor, update and close out call logs, work orders, invoices and any other relevant information

**Skills and Experiences**:
**To ensure success in this role, you will demonstrate**:
High level of customer service and relationship building skills

Experience in a similar role

Sound written and verbal communication skills (particularly in the area of technical and procedural documentation

High attention to detail

Strong time management skills and ability to prioritise workload

Excellent problem solving ability

Understanding of the industry

A few benefits of working at Argyle Housing

Generous salary

Not-for-Profit salary packaging options in addition to the tax-free threshold

Flexible working arrangements

Recognition program

Wellbeing allowance

Annual leave loading

This is an excellent opportunity for those seeking a satisfying and fulfilling role within a supportive team environment, whilst making a positive contribution to the community.

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