Retail Customer Service Officer

2 days ago

Wollongong, New South Wales, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It's our retail teams who make sure that every experience they have is a great one. And while they do, they're supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- Fixed Term Part Time 5 months | 4 hours per day, 20 hours per week
- Monday to Friday various shifts between 8:55am - 5:16pm
- Relief position supporting the following outlets in Corrimal, Wollongong, Figtree, Dapto, Warrawong, Shellharbour City and Kiama
- Adult Pay Rate $26.42 increases to $28.24 after 3 months + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You're friendly, enthusiastic and reliable and you love working in a team environment. You're ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We're delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    2 days ago

    Wollongong, New South Wales, Australia Australia Post Full time

    **Help us deliver like never before**Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.**About the...

  • Retail Customer Service Representative

    2 days ago

    Wollongong, New South Wales, Australia beBeeCustomeroriented Full time $55,000 - $74,000

    Post Office Counter Officer Job DescriptionAs a Post Office Counter Officer, you will have the opportunity to work in a dynamic team environment, providing exceptional customer service and handling various transactions. This role is ideal for individuals who are passionate about delivering outstanding results and building strong relationships with...

  • Customer Service Officer

    2 days ago

    Wollongong, New South Wales, Australia Greater Bank Full time

    **About the role**We are seeking dynamic and motivated Customer Service Officer in the **Illawarra Region**. This is a fulltime permanent position working Monday to Friday 8:50am - 5:05pm.**What we're looking for?**- Previous retail customer service experience- Demonstrated relationship and sales ability- Ability to promote products and services- Solid cash...

  • Retail Officer

    3 days ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    OverviewJoin to apply for the Retail Officer role at Bundanon. Bundanon is an art museum embedded in a 1,000 hectare landscape in the Shoalhaven region of NSW. The organisation operates Bundanon properties as a centre for creative arts and education, supports arts practice, enables public access to the arts and to the landscape, and promotes creativity and...

  • Customer Service Officer

    2 days ago

    Wollongong, New South Wales, Australia Mercer Full time

    Mercer Coniston, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Service Officer role at MercerMercer Coniston, New South Wales, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at MercerWe are seeking a talented individual to join our Customer Service team at...

  • Customer Service Officer

    2 days ago

    Wollongong, New South Wales, Australia Supagas Pty Ltd Full time

    Maternity Leave Contract- An excellent opportunity to join a growing company in a fast paced industry.- Excellent Employee Reward Program**About the Company**Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...

  • Customer Service Officer

    2 days ago

    Wollongong, New South Wales, Australia Supagas Pty Ltd Full time

    Maternity Leave Contract- An excellent opportunity to join a growing company in a fast paced industry.- Excellent Employee Reward Program**About the Company**Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...

  • Customer Service Officer

    4 weeks ago

    Wollongong, New South Wales, Australia Bendigo Bank Full time

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what...

  • Customer Service Officer

    2 days ago

    Wollongong, New South Wales, Australia Sedgwick Part time

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

  • Retail Customer Service Representative

    2 weeks ago

    Wollongong, New South Wales, Australia beBeeCustomer Full time $45,000 - $65,000

    Unlock retail success with exceptional customer skills.About The RoleWe're seeking a proactive and enthusiastic sales team member to join our dynamic store. Flexibility to work varied shifts is essential.Main Responsibilities:Create memorable customer experiencesDeliver outstanding customer serviceMaintain a positive attitude and teamworkAbout UsWe...