
Service Desk
1 week ago
My Forms
- My Tests
- My Interviews
- My Details
**APS5 - Coordinator, Service Desk**:
- Provide expert advice and assistance on ICT related software and hardware issues
- An opportunity to manage a range of systems and gain exposure to the technology required to support an organisation
- Be a part of the Library's exciting new future
The National Library of Australia is seeking fill the important role of **APS5 Coordinator, Service Desk**. This is a great opportunity to provide your technical expertise to support the National Library's service desk.
You will manage and coordinate service desk processes through the resolution of complex service desk enquires.
Using your in-depth IT knowledge and expert advice, you will:
- Respond in a concise and timely manner to service issues and requests.
- Ensure that IT Security and Change Management Policies are followed.
- Keep abreast of new and emerging IT security issues and IT trends.
- hold qualifications or equivalent extensive experience in Windows technical troubleshooting
- hold qualifications or equivalent extensive experience in customer support.
-
Service Desk
1 week ago
Canberra, ACT, Australia Hitech Personnel Full time**Reference #**:- JF/NL0616**Title**:- Service Desk - Microsoft Windows, Microsoft Office, Microsoft SCCM ITIL**Category**:- ICT**Location**:- ACT**Work Type**:- Contract**Remuneration**:- $Neg**Term**:- 12 months**Description**:- **Start an exciting career within a Federal Government Department**:- **Lucrative 12-month contract with extensions**:- **Top...
-
Service Desk
1 week ago
Canberra, ACT, Australia National Library Of Australia Full timeMy Forms- My Tests- My Interviews- My Details**APS 6 - Program Manager, Service Desk**:- A great opportunity to influence and support Library staff utilising your superior technical and problem-solving skills- Manage the general day-to-day issues that arise in a technical support team by setting its priorities through rostering and providing support to...
-
Service Desk
4 days ago
Canberra, ACT, Australia National Library Of Australia Full timeMy Forms- My Tests- My Interviews- My Details**APS 4 - Information Officer, Service Desk**:- Opportunity to work at one of Australia's leading cultural institutions- Provide expert advice and assistance on ICT related software and hardware issues- An opportunity to manage a range of systems and gain exposure to the technology required to support an...
-
Service Desk Manager
3 weeks ago
Canberra, ACT, Australia AUIT Full timeCompany DescriptionAt AUIT, our experience and passion drive us to be the best, and our growth is fueled by our reputation for delivering exceptional service. We offer a wide range of services to meet the diverse IT support needs of various organizations. Our team specializes in managed services, IT support, IT security services, IT project management,...
-
Service Desk Manager
3 weeks ago
Canberra, ACT, Australia AUIT Full timeCompany DescriptionAt AUIT, our experience and passion drive us to be the best, and our growth is fueled by our reputation for delivering exceptional service. We offer a wide range of services to meet the diverse IT support needs of various organizations. Our team specializes in managed services, IT support, IT security services, IT project management,...
-
Service Desk Officer
1 week ago
Canberra, ACT, Australia Hudson Australia Full timeAs a Service Desk Officer, you will provide administrative support to staff that is informed and directed by your knowledge of the ICT service support function and undertake research and analysis activities as needed. You will be expected to produce Standard Operating Procedures (SOPs) that will assist the Service Desk technicians and also encourage and...
-
It Service Desk Manager
2 weeks ago
Canberra, ACT, Australia Auit Full timeAre you a passionate leader with a passion for driving service excellence in IT support?We're on the lookout for an experienced IT Service Desk Manager to take the reins of our dynamic service desk operations.This is a fantastic opportunity to lead a high-performing team, optimise support processes, and deliver top-tier service to our customers.About Us AUIT...
-
Service Desk Analyst
3 days ago
Canberra, ACT, Australia Hitech Personnel Full time**Reference #**:- JF/NL0804**Title**:- Service Desk Analyst - ITIL - Active Directory, Microsoft - FED GOVT**Category**:- ICT**Location**:- ACT**Work Type**:- Contract**Remuneration**:- $Neg**Term**:- 6 month + EXT**Description**:- **ASAP Start with a leading Federal Government Department**:- **Lucrative hourly rates on offer $$**:- **Ability to obtain a...
-
IT Service Desk Manager
2 weeks ago
Canberra, ACT, Australia Auit Full timeAre you a passionate leader with a passion for driving service excellence in IT support? We're on the lookout for an experienced IT Service Desk Manager to take the reins of our dynamic service desk operations. This is a fantastic opportunity to lead a high-performing team, optimise support processes, and deliver top-tier service to our customers.About...
-
Service Desk Officer
2 weeks ago
Canberra, ACT, Australia Australian National University Full time $77,379 - $83,516 per yearClassification: ANU Officer Grade 4 (IT)Salary package: $77,379 - $83,716 per annum plus 17% superannuationTerms: Fulltime, ContinuingPosition overview The IT Service Desk provides ongoing technical and business support to the entire ANU community, including staff, students, and academics. The Service Desk is the first point of contact for all incidents and...