Call Centre Agent

2 weeks ago

Melbourne, Victoria, Australia Sunrise Tree Guest House Full time

Job Overview:
**Responsibilities**:

- Answer incoming calls and respond to customer inquiries
- Make outbound calls to potential customers
- Provide information about products or services
- Upsell products and services to increase revenue
- Maintain customer records by updating account information
- Conduct data entry tasks accurately

**Requirements**:

- Proficient in English; bilingual in Spanish is a plus
- Excellent communication and phone etiquette skills
- Strong sales and customer service skills
- Ability to analyze customer needs and recommend appropriate solutions
- Efficient data entry skills

Join our team and send CV.

**Job Types**: Full-time, Part-time, Casual, Freelance, Seasonal, Contract

Pay: $23.00 - $45.00 per hour

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Overtime

Supplementary Pay:

- Commission
- Overtime pay
- Signing bonus

Work Location: On the road

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