Call Centre Agent

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000

Job Title: Customer Service Representative

Job Summary:

We are seeking a customer-focused professional to handle inbound calls, update client information, and maintain confidentiality.

Key Responsibilities:

  • Responding to inbound calls to resolve queries and confirm information
  • Updating client records in a timely manner
  • Analyzing information to make informed decisions
  • Maintaining the confidentiality of sensitive information
  • Performing basic data entry tasks

Requirements:

  • 1-2 years of call centre experience
  • Proficiency in using CRM systems
  • Strong skills in using MS Office suite applications
  • Excellent data entry skills
  • Able to work full-time hours with flexible start times

What's In It For You:

  • A competitive salary package
  • A collaborative and supportive work environment
  • The opportunity for a hybrid working arrangement

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