Database Coordinator

19 hours ago

Sydney, New South Wales, Australia Beaumont People Full time

**Database Coordinator**
- Sydney based role, flexibility to work from any office (CBD, Westmead or Randwick)
- Full-time permanent role with WFH / WFO flexibility
- Passionate and close-knit team, exciting time of growth

**About our client**:
One of the largest and most trusted kids' health charities in the country, Sydney Children's Hospitals Foundation raises funds to help provide all children with access to the best possible healthcare, whenever and wherever they need it.

We've been delivering on this promise for the last 35 years, raising millions every year for a collective of two major children's hospitals, specialised care services and cutting-edge paediatric research operating across NSW.

**About the role**:
***
You will report directly to the Database User Administrator in this newly created role, and you'll play a critical role in the Donor Experience Team, supporting across Philanthropy, Engagement and Operations. You will be responsible for data administration in Salesforce such as extracting, data cleansing, and data uploads)
- Prepare reports and extract data from Salesforce to support fundraising campaigns and related communications (such as direct marketing appeals, telemarketing and other events and activities)
- Complete regularly schedule data cleansing activities
- Assist the broader team with system inquiries, providing support to improve user uptake of technologies
- Monitor payment technologies, platforms and automated systems - checking they are feeding information into the system correctly and working as intended, as well as sharing responsibility with the team and providing on-site support for fundraising events
- Ensure the processing/handling of donor information is in accordance with best practice and organisational standards for quality, security, and confidentiality

**Essential Criteria**:
You will love all things data management as well as collaborating closely in a tight-knit team
- Strong skills in Salesforce database administration as well as advanced skills in Excel (VLOOKUP's and Macros)
- Strong attention to detail is a must-have, as well as experience providing reports/analytics to support team activities
- A strong sense of customer service, and the capacity to communicate with/coordinate across a variety of stakeholders and teams
- Ability to use initiative and think outside the box, have a continuous improvement mindset when it comes to systems and processes

**How to apply**

***
Beaumont People has been retained to recruit these roles on behalf of Sydney Children's Hospital Foundation
- _
**Please direct any questions about the role or accessibility requirements to Diana Linde at**
**or Kathleen Rutherford at**
**.

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