Customer Care Specialist

2 weeks ago

Sydney, New South Wales, Australia Bare Full time

Bare Cremation is a technology company reinventing the funeral industry.

Bare Cremation was started with a simple vision
- **to give all Australians access to an affordable and stress free funeral service.**

We experienced first hand just how expensive, stressful and confusing arranging a funeral can be.

**So, we fixed it.**

We've built an entirely online funeral planning experience, for both families in their time of need, and older Australian's looking to prepay their funeral in advance. In bringing this experience online, we're making funerals simple and inexpensive. We want like-minded people to join us for the ride.

As part of this transformation, we are looking for an exceptional Customer Care Specialist to join our team. At Bare, we want to be known as providing great customer experiences, and this role is core to that promise - as the first contact point for both existing and new customers.

**The Customer Care Specialist will be responsible for**:

- Managing all inbound calls from families looking for guidance and assistance in arranging a funeral.
- Arranging the logistics of funeral delivery with our state-based service providers, and communicating with families to ensure they're comfortable with the process.
- Providing exceptional and overarching support to the families they work with. Our team goes above and beyond to make sure customer experience is exceptional.
- Contributing to Bare content and resources we provide customers, to ensure they are well informed, supported and empowered.
- A driving passion to help people in their greatest time of need.
- Complete dedication to delivering a truly great customer experience.
- Commitment to ensuring people experience end-of-life planning with compassion and grace.
- Autonomous and ambitious.
- Strong attention to detail and methodical under pressure.
- A valid driver's license

This role is an amazing opportunity to join us early in the company's growth. We offer lots of autonomy, amazing career growth potential, along with very competitive salary and perks.

**The main reason you will join however, is because you believe in what we do and are excited about truly transforming an industry.

  • Advisor, Customer And Business Care Implementation

    2 weeks ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Advisor, Customer and Business Care Implementation****SNSW Grade**:7/8**Employment Type**:Ongoing, Full-time**Location**:Gosford, McKell or Parramatta with 2-3 days in office as per DCS directive.**This role sits in the newly established Customer Care & Business Bureau directorate, within the Frontline Operations Team.*****About the team**The Advisor,...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCare Full time $42,000 - $63,000

    Customer Care SpecialistWe are seeking a skilled Customer Care Specialist to provide high-quality support and care to our residents.About the Role:The ideal candidate will be responsible for assisting with meal preparation and serving, working closely with residents to continue their daily routines, and ensuring the delivery of exceptional customer...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerCare Full time $80,000 - $110,000

    **Job Title:** Customer Care SpecialistAbout the Role:We are seeking an experienced Customer Care Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers.Key Responsibilities:Assist customers with account maintenance inquiries, including updates to personal details...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerCare Full time $60,000 - $80,000

    Customer Care Specialist Position OverviewThe Customer Care Specialist plays a pivotal role in our organization's success by providing top-notch customer service. This position demands an individual with exceptional communication and interpersonal skills to deliver outstanding support via phone and email.Key Responsibilities:Provide timely and professional...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerCare Full time $52,000 - $77,000

    Job TitleWe are seeking a highly skilled and customer-focused individual to join our dynamic contact centre team as a Customer Care Specialist.

  • Customer Care Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $90,000

    Job Title: Customer Care SpecialistAbout the Role:You will provide top-notch service to business customers while working closely with sales, logistics, and 3PL teams to ensure timely order fulfillment and exceptional customer experience.

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Tripadvisor Full time

    **Who we are?**TheFork (previously known as Dimmi) connects diners with more than 4,500 of the country's hottest restaurants in Australia. As the leadingonline restaurants reservation platform, TheFork has a network of more than 60,000 restaurants worldwide, more than 21 million monthlyvisits and more than 11 millions opinions.Through TheFork (website and...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Clarins Full time

    Customer Care Specialist**Ready to bring passion into your career?**A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d'être_ is "making life more beautiful, passing on a more beautiful planet".Operating in more than 150...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Six Degrees Executive Full time $60,000 - $80,000 per year

    About the CompanyYou will be joining an established global business who provide training services to organisations to ensure they are well equipped to face organisational challenges. Their goal is to empower teams through specific training and give them the tools they need to further educate their organisation.About the RoleThe Customer Care Specialist will...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Boston Scientific Corporation Full time

    **Customer Care Specialist**:- Remote Eligible: Hybrid- Onsite Location(s): Mascot, NSW, AUCustomer Care Specialist**The Role**:This role works with the Customer Care Team to achieve customer focus objectives to provide both internal and external customers an exceptional level of customer service and support. Arranges allocation of regular transactional...