Customer Care Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerCare Full time $80,000 - $110,000

**Job Title:** Customer Care Specialist

About the Role:

We are seeking an experienced Customer Care Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers.

Key Responsibilities:

  • Assist customers with account maintenance inquiries, including updates to personal details such as addresses, phone numbers, and bank account information.
  • Maintain accurate records and ensure high data input standards.
  • Provide administrative support to relevant teams.
  • Handle inbound customer calls with professionalism and care.

Requirements:

To be successful in this role, you will need:

  • At least one year of experience in a customer-facing role (contact centre, retail, banking, or related fields).
  • Tertiary education is preferred but not essential.
  • Exceptional verbal and written communication skills.
  • A customer-first approach with a passion for delivering outstanding service.
  • Strong organizational skills and attention to detail.

Why Choose Us?

Join our team and enjoy:

  • A supportive and collaborative work environment.
  • Fantastic growth opportunities with a range of internal progression pathways available.
  • The chance to make a real difference in the lives of our customers.

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