Venue Leader

2 weeks ago

Sydney, New South Wales, Australia Jivaro Full time

Free Products
- Career Progression
- Fun, inclusive culture

**Venue Leader - Hospitality / QSR**
Location: Various locations across Sydney.

We're on the lookout for a passionate and motivated Venue Leader who thrives in a fast-paced, customer-focused environment. This role is all about delivering exceptional service, driving quality standards, managing a high-performing team, and overseeing seamless day-to-day operations with full accountability for commercial outcomes.

**Role Purpose**:
As the Venue Leader, you will be responsible for creating an outstanding customer experience by ensuring smooth venue operations. This includes leading a strong customer service focus, maintaining high quality and safety standards, managing and developing your team, and achieving key commercial results.

**Key Responsibilities** **Customer Experience**:

- Lead by example in delivering exceptional customer service and ensure your team does the same.
- Maintain a clean and welcoming venue, clearly communicating roles and tasks to team members.
- Resolve customer concerns with professionalism and care.
- Uphold high personal presentation standards for yourself and your team.
- Provide service-based training and coaching to team members and leaders.

**Product Quality**
- Ensure all food products are prepared in line with operational procedures.
- Maintain high standards for the quality and freshness of ingredients.
- Comply with all food safety standards and legislative hygiene requirements.
- Manage food inventory to drive sales and profitability.
- Fulfil all food safety supervisor responsibilities.
- Foster strong product knowledge within the team through consistent training.

**Operations & Leadership**
- Lead all aspects of the employment lifecycle, including recruitment, onboarding, coaching, and performance management
- Promote a culture of open communication, collaboration, and service excellence
- Ensure compliance with internal policies, procedures, and health & safety regulations
- Manage daily operations including opening/closing procedures, cash handling, stock control, invoicing, and reporting
- Ensure team breaks are scheduled within compliant timeframes
- Support venue business planning, local area marketing, and community engagement

  • Venue Leader

    2 weeks ago

    Sydney, New South Wales, Australia Yo-Chi Full time

    **Venue Leader- George Street**:Venue Leadership RolesVenue LeaderGeorge StPermanent / Full TimeNSW - New South WalesJoin one of Australia's fastest growing brandsCompetitive salary + BonusGreat culture and Free Yo-Chi every shiftYo-Chi is coming to George Street This isn't just any opening- it's our next flagship venue, and we're on the hunt for a Venue...

  • Venue Leader

    2 weeks ago

    Sydney, New South Wales, Australia Jivaro Full time

    Location: Bondi or Coogee- Full-Time | Salary Role- Value led culture**Venue Leader - Bondi or Coogee****Location**:Bondi or Coogee****Full-Time | Salary Role**Are you a passionate people leader who thrives in a fast-paced, customer-first environment? We're looking for an experienced **Venue Leader** to run a high-energy, high-quality venue and deliver...

  • Venue Leader

    2 weeks ago

    Sydney, New South Wales, Australia Jivaro Full time

    Location: Bondi Junction- Full-Time | Salary Role- Value led culture**Venue Leader - Bondi Junction****Location**:Bondi Junction****Full-Time | Salary Role**Are you a passionate people leader who thrives in a fast-paced, customer-first environment? We're looking for an experienced **Venue Leader** to run a high-energy, high-quality venue and deliver amazing...

  • Venue Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $57,500 - $70,000

    Lead Our Team to SuccessHospitality and retail professionals, take this opportunity to excel in a dynamic environment with a brand that offers career growth.We seek an experienced leader to manage our team at Manly. This role involves working 38 hour weeks in a positive and supportive setting where customers create their own happiness – the best aspects of...

  • Windsor Venue Leader

    2 weeks ago

    Sydney, New South Wales, Australia Yo-Chi Full time

    **Windsor Venue Leader**:Venue Leadership RolesVenue LeaderWindsorPermanent / Full TimeVIC - VictoriaLead a high-performing team with one of Australia's fastest-growing brandsCompetitive salary, free Yo-Chi every shift & an incredible team cultureReal career growth with clear pathways as we continue to expand**Join us as a Venue Leader at Yo-Chi...

  • Venue Leader

    1 week ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $60,000 - $90,000

    Drive Success as a Venue ManagerThis role involves leading our team to deliver exceptional customer experiences and drive business growth. You will play a key part in driving sales, managing costs, and contributing to achieving financial and performance targets.You will support the Venue Manager with daily operations, including rostering, stock management,...

  • Venue Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeManager Full time $90,000 - $120,000

    Job Description">For two decades, a prominent venue has been a local landmark in the heart of Sydney and Darling Harbour.We are committed to creating fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted...

  • Castle Towers And Rouse Hill Venue Leader And Assistant Venue Leader

    2 weeks ago

    Sydney, New South Wales, Australia Yo-Chi Full time

    **Castle Towers and Rouse Hill Venue Leader and Assistant Venue Leader**:Venue Leadership RolesVenue LeaderSydneyPermanent / Full TimeNSW - New South WalesLead by example - set the tone for team cultureCoach and motivate - inspire the teamFlexible rosters = work life balance**Join the Yo-Chi Leadership Team** We're on the lookout for passionate, driven...

  • Multi-Site Venue Leader

    7 days ago

    Sydney, New South Wales, Australia Yo-Chi Full time

    Join the Yo-Chi Leadership TeamWe are hiring for passionate, driven Venue Leaders to oversee two of our CBD venues (Circular Quay & Double Bay) or the Eastern Suburbs (Bondi & Bondi Junction).As a Multi-Site Venue Leader, you'll be the heartbeat of your venues, ensuring smooth operations, happy customers, and energised, motivated teams.You'll lead by...

  • Assistant Venue Leader

    1 week ago

    Sydney, New South Wales, Australia Yo-Chi Full time

    **Assistant Venue Leader- Lane Cove**:Venue Leadership RolesAssistant Venue LeaderLane CovePermanent / Full TimeNSW - New South WalesCompetitive salaries, great culture and Free Yo-Chi every shiftJoin one of Australia's fastest growing brandsFlexible rosters and great vibes all year round**Lead a high performing team in Lane Cove**Yo-Chi is growing fast - 18...