Assistant Christmas Hr/Roster Co-Ordinator And

1 day ago

Melbourne, Victoria, Australia Solution Entertainment Services Full time

Are you an admin all-rounder with exceptional people skills?

Become an integral part of Australia's Largest Retail Christmas celebrations and as you assist in the co-ordination of a national team of enthusiastic staff for Christmas.

If you are energetic, organised, detail oriented and love communicating with people, then this is the perfect job for you.

Full time (40hrs)

Short term contract (October - January/February)

**Main duties**:

- Assist in the co-ordination of staff onboarding, rostering, and qualification compliance
- Co-ordinate staff uniform distribution and return
- Respond to customer concerns
- Data management and reporting documentation

**Skills/Experience and Qualification Required**:

- Proficient with Excel
- Strong communications skills
- Independent worker
- Ability to problem solve and make quick decisions
- Excellent time management skills
- Attention to detail and a hands-on approach
- Excellent spoken and written English
- Physically able to sort and pack costumes

***

**The Offer**:

- Salary $25-$30 p/h depending on previous experience and qualifications
- Up to 40 hours per week (morning weekend work required Nov-Dec)
- Suggested hours
- 7am-10am everyday - 21hrs
- 1pm-5pm Tue-Fri - 16hrs
- Training provided on all areas of the role
- Office located in Balaclava, Vic

**HR Tasks**:

- Assist in the HR Manger recruitment and onboard photography staff
- Ensure understanding of relevant award/s for each position
- Understand the contractual obligation associated with each role and be able to communicate these clearly to applicants/employees
- Set staff up with Deputy and EdApp accounts and ensure that they complete each requirement - provide training and support as required
- Communicate with relevant stakeholders and staff to ensure that shifts are filled in accordance with Myer Contract and Award requirements
- Ensure that timesheets are completed and submitted correctly
- Follow up any timesheet queries with relevant staff
- Fill rosters with appropriate staff in accordance with guidelines and requirements
- On call for start of each day (7 days) - 7am till 10am to coordinate last minute replacements - Make sure every shift is covered
- Pack and Distribute Uniforms from Applause office
- Co-ordinate return, laundering and stock take of uniforms - January and February - (not full time)

**Customer Support Tasks**:

- Monitor, respond and report on all customer communication Monday to Friday
- Log into Myer Feedback Portal and export reports daily
- Collate a daily incident report
- Fill rosters with appropriate staff in accordance with guidelines and requirements

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