Guest Experience Expert
4 days ago
**Additional Information**
**Job Number**25141967
**Job Category**Rooms & Guest Services Operations
**Location**Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217
**Schedule**Part Time
**Located Remotely?**N
**Position Type** Non-Management
***
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Guest Experience Expert
4 days ago
Gold Coast, Queensland, Australia Marriott International, Inc Full time**Job Number** 24158861**Job Category** Rooms & Guest Services Operations**Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia VIEW ON MAP**Schedule** Part-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in...
-
Guest Experience Expert
4 days ago
Gold Coast, Queensland, Australia beBeeService Full time $70,000 - $95,000Exceptional Guest Experience SpecialistDeliver personalized arrival and departure experiences for discerning guests, providing seamless service and exceeding their expectations.Key Responsibilities:Anticipate guests' needs and respond promptly to their inquiries and requests.Provide expert guidance on hotel amenities, services, and local attractions.Assist...
-
Guest Experience Expert
3 days ago
Gold Coast, Queensland, Australia beBeeCustomer Full time $55,000 - $75,000Experience the thrill of delivering exceptional guest experiences in a vibrant and dynamic environment.Job Description:The role of Hotel Guest Service Agent requires a seasoned professional with a passion for customer service. You will be responsible for creating memorable connections with our guests, ensuring seamless check-in and check-out processes, and...
-
Guest Experience Expert
4 days ago
Gold Coast, Queensland, Australia Marriott International, Inc Full time**Job Number** 24053042**Job Category** Rooms & Guest Services Operations**Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management**The Company**Marriott International is the world's leading...
-
Guest Arrival Expert
4 days ago
Gold Coast, Queensland, Australia Marriott International, Inc Full time**Additional Information****Job Number**25131489**Job Category**Rooms & Guest Services Operations**Location**Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217**Schedule**Part Time**Located Remotely?**N**Position Type** Non-Management***First impressions are everything. When guests arrive at our...
-
Guest Experience Coordinator
5 days ago
Gold Coast, Queensland, Australia beBeeReservation Full time $55,000 - $85,000Job OpportunityWe are seeking a skilled Reservation Agent to join our team. As the first point of contact for guests, you will be responsible for delivering exceptional reservation experiences across various spaces.Your primary focus will be on managing reservation requests, building strong guest relationships, and ensuring seamless interactions that reflect...
-
Guest Experience Manager
5 days ago
Gold Coast, Queensland, Australia beBeeReservation Full time $45,000 - $65,000Role OverviewDeliver exceptional dining experiences as a key point of contact for guests making reservations across our restaurant, bar, and event spaces.Seamlessly manage reservation requests via phone, email, and online platforms to ensure efficient guest flow and maximise table allocation opportunities.Build strong relationships with guests, noting...
-
Custodian of Guest Experience
4 days ago
Gold Coast, Queensland, Australia beBeeCustomerExperience Full time $50,000 - $75,000Job Title:Custodian of Guest ExperienceThis role requires a dedicated professional who will lead by example in providing exceptional customer service and ensuring seamless operations within the guest services team.Key Responsibilities:Provide expert guidance and support to colleagues while maintaining high standards of customer service.Manage reservations...
-
Guest Experience Ambassador
4 days ago
Gold Coast, Queensland, Australia beBeeCustomerService Full time $68,000 - $83,000Full-time Guest Service RepresentativeWe are seeking a Friendly and Accommodating Full-time Guest Service Representative who will make every guest feel welcome. You will play a vital role in ensuring the smooth operation of our hotel, from check-ins to check-outs, and provide expert advice on local attractions and amenities.This is an excellent opportunity...
-
Deliver Exceptional Guest Experiences
4 days ago
Gold Coast, Queensland, Australia beBeeCustomerService Full time $80,000 - $95,000Job DescriptionWe deliver exceptional guest experiences at premier destinations, offering a unique and personalized experience for our guests.Our team is the face of our premium gaming experiences, providing outstanding service to valued guests. As experts in loyalty programs, we promote member benefits and address a wide range of guest inquiries across all...
