Crestmead Club Manager

**About Us**

At Anytime Fitness Crestmead, we strive to continue to deliver exceptional customer service and facilities to our members. Our aim is to provide the best possible experience every single time a member comes to visit us.

Our team is tight, we are selective, we look for someone who is outgoing, willing to learn and a people person.

When you are part of our team, you will learn and grow within. You just need to have the right attitude - we will help with the rest.

**About The Role**

This individual must be comfortable working both alone, leading their club's team and then part of our larger group. The Club Manager will be trained and report direct to the Regional Manager

We don't always look for someone from within the industry, ideally you will have been in a previous position that required strong customer service and management qualities and skills.

Duties will include:

- Meet and greet potential and existing members.
- Manage a casual employee and contract Personal Trainers.
- Sales and customer service phone calls
- Meet KPI's and sales targets.
- Seek out and generate new sales leads.
- Create a great club culture with a strong focus on member appreciation.
- Maintain the cleanliness standard of the club.
- Promote the Anytime Fitness brand and image within the local community.

To succeed for the role you will be results driven, well presented, energetic, enthusiastic and self motivated with a customer service based focus.

If you are outgoing, love interacting with people and think you are our next Club Manager**:
**Previous customer service experience in retail or similar sectors are desirable. Proficiency in using computers and social media platforms is mandatory. An interest in a healthy lifestyle is important, we don't need you to be an athlete, just be able to promote your values to our members.**

You will be rewarded with a positive fun work place, an attractive bonus structure and a gym membership.

**Please provide a separate cover letter about what you value and why this makes you the Club Manager** **we need.**

Our team is tight, we are selective, we look for someone who is outgoing, willing to learn and a people person. When you are part of our team, you will learn and grow within. You just need to have the right attitude - we will help with the rest.

This individual must be comfortable working both alone, leading their club's team and then part of our larger group. The club manager will be trained and report direct to the Regional Manager.

We don't always look for someone from within the industry, ideally you will have been in a previous position that required strong customer service and management qualities and skills.

Duties will include:

- Meet and greet potential and existing members.
- Manage a casual employee and contract Personal Trainers.
- Meet KPI's and sales targets.
- Seek out and generate new sales leads.
- Create a great club culture with a strong focus on member appreciation.
- Maintain the cleanliness standard of the club.
- Promote the Anytime Fitness brand and image within the local community.

To succeed for the role you will be results driven, well presented, energetic, enthusiastic and self motivated with a customer service based focus.

**Previous customer service experience in retail or similar sectors are desirable. Proficiency in using computers and social media platforms is mandatory. An interest in a healthy lifestyle is important, we don't need you to be an athlete, just be able to promote your values to our members.**

You will be rewarded with a positive fun work place, an attractive bonus structure and a gym membership.

**Please provide a separate cover letter about what you value and why this makes you the Club Manager we need. If your Cover Letter is generic, not explaining why you are suited to our team it will not be considered.**

**Job Types**: Full-time, Permanent

**Salary**: From $57,500.00 per year

**Benefits**:

- Employee discount
- Gym membership

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Manager: 1 year (required)
- Sales & KPI: 1 year (required)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)