Library Assistant

2 weeks ago

Sydney, New South Wales, Australia Parramatta City Council Full time

The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney's Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City's future and ensure it is culturally, socially, environmentally, and economically sustainable.

**Library Assistant - Casual Pool**

**About the Role**

These positions contribute to positive customer service experience by actively providing service delivery by working as team member, communicating effectively with customers and use every customer interaction as an opportunity to build positive connections with the City of Parramatta

Council's library services are delivered across a network of 7 libraries including Parramatta Library at Phive the community, cultural and civic heart of Parramatta Square. Libraries are open across a wide spread of hours including 7- days a week at some sites.

Daily you will:

- provide exceptional customer service and build positive connections with the local community.
- work closely with your library colleagues and implement improvements to enhance enjoyment of the library.

**About you**

**Qualifications**
- HSC certificate or equivalent relevant experience
- Working with Children Check
- Criminal History Check

**Experience**

You'll have experience providing engaging customer service and enjoy engaging proactively with the community. In addition to your solutions-focussed approach, you'll bring a track record of delivering a range of customer experiences.

**Skills**
- Demonstrated Verbal communication, literacy and numeracy skills.
- Demonstrated customer service skills, with exceptional ability to deliver memorable experiences.
- Proven ability to work co-operatively as part of the team in a customer service environment
- Well-developed PC literacy, including skills with mobile technologies and basic technology trouble shooting skills.

**What's on offer**

We are offering an attractive total remuneration from $33.48

(Plus casual loading + super 10.5 %).

In addition City of Parramatta also offer excellent employee benefits which include:

- Central Parramatta location (Public transport at our door, discounted parking)
- Learning and Development opportunities
- Health and Wellbeing programs (Fitness Passport, Flu Shots)

**(Casuals) **We are offering an attractive hourly rate of $33.48 plus 25% casual loading.

**Want to know more?**

**How to apply**

Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview.

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