Customer Service Sales Representative

2 weeks ago

Central Coast, Australia Myhomecare Full time

**Customer Service Sales Representative**:
**Erina**:
**Full time**:
We are Looking for a superstar _Sales Representative_ with a desire to make a difference.

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and passionate team who are constantly striving to get even better outcomes for our clients.

**Does this sound like you?**

We have an exciting opportunity for an enthusiastic and organised Customer Service Sales Representative looking to make a real difference through their work at myHomecare in Erina.

**So, what does the role entail?**

No matter your role with the myHomecare Group, you'll play a key part in supporting our clients and their families. With us, you'll become a true expert of Customer Service / Sales in the in-home care space - and we've got the comprehensive training and development tools to get you there. You'll be responsible for:

- Building a rapport with potential clients and their families
- Following up on client leads and informing potential client's on Home and Community Care Packages
- Ensuring accuracy of data entry
- Development and selling of home care services
- Providing an exceptional level of customer service
- Phone-Based role

This role is KPI based on:

- Phone time
- Inbound/outbound calls
- Sign ups scheduled

**We are looking for someone with**:
We are looking for a highly driven team member who is friendly and positive.

To be considered for employment you must be able to demonstrate the following:

- **Experience in Customer Service/Sales**:

- **Experience / Ability to work with KPI's**:

- **A clear, pleasant, professional and confident manner coupled with a genuine customer service focus;**:

- Strong computer skills/ability to pick up programs quickly
- Ability to work autonomously and in a team
- **Tele-sales experience is desirable**:

- Organization skills
- **Strong networking and relationship management skills;**:

- Proven ability to think and plan logically with excellent analytical and problem-solving skills;
- Proven ability and strong desire to ensure clients are in receipt of exceptional service standards;
- Very well developed interpersonal and negotiation skills;
- Sound verbal and written communication skills;
- Ability to manage time effectively and meet established deadlines;
- An ability to thrive in a fast-paced customer service environment including the ability to manage multiple and competing priorities;
**What will we offer you?**
- **A role with true purpose**: you get to see how you are making a difference in people's lives every day.
- **Benefits & perks**: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- **Opportunity to grow**: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
- **Flexibility**:work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group's national presence gives you true flexibility to search for future opportunities across the country while staying within the team.
- **Supportive team with positive culture.**

To apply, upload your resume through SEEK.

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