Quality Assurance Administrator

**Introduction**:
We are looking for a talented and motivated individual to join our team at Rhino-Rack, a leading manufacturer of roof racks, bike carriers, and vehicle accessories. Our company is built on a foundation of core values, including customer centricity, innovation, development and growth, quality, safety, and collaboration. As part of our team, you will have the opportunity to work in a dynamic, fast-paced environment where your skills and ideas will be valued and appreciated.

About Us

In our 31st year, Rhino-Rack products have earned a reputation for their durability, quality, and innovative design. They are trusted and used by a wide range of people for both work and play, including 4WD adventure enthusiasts, weekend warriors, family road trippers, tradespeople, and anyone who needs extra space for their gear and equipment. Whether you're heading off on a camping trip, carrying tools to a job site, or transporting your bike to the trails, Rhino-Rack products can provide a secure and convenient solution. The company's products are designed to be versatile and customisable, allowing you to configure them to meet your specific needs. With a commitment to excellence and customer satisfaction, Rhino-Rack is a trusted brand that offers reliable products for anyone seeking to make the most of their adventures, no matter what they may be.

About the Role

**Description**:
The QA Admin role is responsible for ensuring the Rhino Rack Document Control System is managed in compliance with Rhino Rack Australia Pty Limited Integrated Management System and applicable internal procedures and regulatory requirements.

Reporting to Quality Assurance, the QA Admin role will be based at Rhino Rack's Eastern Creek Site in Sydney.

This position will be responsible for managing and maintaining Rhino Rack Warranty and NCR data in the system, as well as tracking and following of corrective and preventive actions based on agreed target dates.. Function shall also include QA support for change control, deviations, investigations, document control, training, validation, internal audits, regulatory inspections, vendor management, clinical QA audit tracking and management

Works independently to manage and administer effective Document and Record Control systems ensuring compliance to applicable internal procedures and regulatory requirements

Supports review, approval, update, filing and distribution / upload of controlled documents both internally and externally

Performs proofreading, editing, word and filing to support the Quality Assurance, Documentation, Batch Record, and Audit/Inspection functions

Creates and maintains filing systems (electronic and paper) for all controlled documents and records

Maintains Deviation, CAPA, and Change Control database/records, SOP Master List, and document number issuance logs for controlled documents

Perform regular review, update consolidation of warranty and NCR data for purposes of analysis and improvement.

Assists with Vendor Management Program - maintains database and tracks due dates for audit reports, vendor re-assessments, certificates VDMA and NCRs

Maintenance of calibration register and coordination with external parties on calibration requirements and schedule

Provides cross-functional support within QA department, as needed

Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules

Promote continuous improvement particularly relating to document control, analysis and use of data and other operational activities

Assisting employees with accessing documents through our document management system. (e.g. Drawings, policies, procedures)

Works independently to manage and administer effective Document and Record Control systems ensuring compliance to applicable internal procedures and regulatory requirements

Supports review, approval, update, filing and distribution / upload of controlled documents both internally and externally

Performs proofreading, editing, word and filing to support the Quality Assurance, Documentation, Batch Record, and Audit/Inspection functions

Creates and maintains filing systems (electronic and paper) for all controlled documents and records

**Skills and Experiences**:
Key Competencies

**Document Control Management**: Possess a thorough understanding of document control practices and principles. Ensure the Rhino Rack Document Control System is effectively managed in compliance with the Rhino Rack Australia Pty Limited Integrated Management System, internal procedures, and relevant regulatory requirements.

**Compliance Management**: Stay up-to-date with applicable regulatory requirements and ensure compliance within the Document Control System. Monitor and implement changes to ensure adherence to quality standards and regulations.

**Warranty and Non-Conformance Reporting (NCR) Management**: Efficiently manage and maintain Rhino Rack Warranty and NCR data within the system. Facilitate th