Customer Experience Advisor

1 week ago

Brisbane, Queensland, Australia The Reset Sanctuary Full time

The Reset Sanctuary is the Sunshine Coast's premier recovery and wellness hub — offering ice bath contrast therapy, infrared & barrel saunas, compression-boot lounge, co-working space, and community-driven events.

We help people go from burnt out to better — physically and mentally — in under an hour.

We're growing fast and are looking for a passionate, energetic, and community-minded team member to join us.

About the Role

As part of our team, you'll be the welcoming face of The Reset Sanctuary. You'll create a warm, supportive environment for our members while ensuring smooth day-to-day operations.

Your responsibilities will include:

- Greeting and supporting members and guests
- Guiding clients through recovery sessions (ice baths, saunas, compression boots)
- Maintaining a clean, safe, and relaxing environment
- Supporting events and workshops
- Assisting with general day-to-day operations

About You

We're looking for someone who is:

- Passionate about health, wellness, and community
- Friendly, approachable, and confident with people
- Reliable, proactive, and able to work independently
- Available to work weekends (essential)
- Flexible to cover additional shifts when needed

What We Offer
- Be part of a supportive, passionate team in the wellness space
- Free access to our recovery facilities
- Training and development opportunities
- Involvement in local events and partnerships
- An opportunity to make an impact in people's lives

How to Apply

If this sounds like you, we'd love to hear from you.

**Job Type**: Casual

Pay: $30.00 - $31.20 per hour

Application Question(s):

- Available weekends

Work Authorisation:

- Australia (preferred)

Work Location: In person

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