Product Specialist

**At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation**

Provide and execute engineering support activities for Hitachi Energy's portfolio of Power Quality Enclosure Products - primarily the ABBACUS Metal Enclosed Capacitor Banks (MECB) family, Battery Energy Storage Systems (BESS), and LV capacitor bank products, with a specific focus on production, enclosure design and manufacture. Develop into the lead technical reference for Hitachi Energy's Power Quality Enclosure Systems.

**Responsibilities**:

- Ensure production staff understand the correct procedures for any new introduced parts/products. Act as reference point for clarification to production staff in areas of responsibility.
- Maintain correct work instructions and ABRA's as required.
- Utilise ECR/ECN process and HVPLM (Windchill) for all changes and modifications implemented.
- Ensure drawing databases and registers are correct, ensure revision control is maintained both internally (SAP, production) and externally (suppliers etc.)
- Interpret control and wiring schematic drawings and can identify errors/issues with projects during assembly.
- Utilize Lean (or similar) methodologies to identify and implement improved work practices, and/or tools and jigs to optimize manufacture processes. Lead and execute targeted projects.
- Engage with production staff to ensure KPI's regarding schedule and quality are maintained.
- Develop functional testing requirements for products/components and implement testing program. Identify clear performance guidelines.
- Ensure products maintain compliance with performance requirements and relevant standards. Initiate type testing as required.
- Initiate investigation into reported issues/failures and either lead or participate in the issue resolution activities. May require on-site travel and intervention.
- Ensures smooth implementation of new products (or product features) through coordination of multifunctional teams.
- Identify improvements to existing products - including but not limited to function, performance, components, and cost. As required, produce justification for change and develop action plans to implement. Oversee all activities related to completion of change.
- Identify Design-to-Value (DtV) opportunities and drive the applicable process. Ensure correct recording of impacts.
- Establish and maintain contacts with suppliers for technical support, to improve material quality, and/or to decrease costs.
- Obtain and evaluate prototype products, and develop technical tests as required.
- Support the supply chain department with analyzing quality issues, sourcing alternative components, and reporting.
- Provide input to the marketing/sales department to assist with the generation of product documentation and technical marketing material.
- Provide technical or production-based support to help achieve sales order and revenue targets and resolve technical issues
- Provide installation and operation training to internal and external customers
- Ensure safe work practices and procedures are followed at all times
- Actively report any injuries, incidents, hazards and near miss events. Model safe work behaviors and pro-actively identify hazards and risks.
- Ensure any new components or procedures introduced are done so with a consideration of any HSE and regulatory impacts.

Your background
- BEng (electrical, robotics/mechatronics, or mechanical) - electrical preferred.
- 3 years' experience in production and manufacturing environment. Electrical industry (preferred).
- Familiarity with MV electrical distribution networks and power quality fundamentals advantageous.
- Excellent written and verbal communication skills. High level attention to detail.
- Computer literacy, including proficiency in complete Microsoft Office suite.
- Ability to read and manipulate 3D CAD models and drawings. Experience with CREO / Solidworks preferred.
- Familiar with Lean Manufacturing or equivalent processes.
- Highly organized with a focus on timeliness and the ability to meet deadlines amidst changing priorities and activities.
- Ability to implement change and influence people to accept/adhere to changes.
- Experience in coordinating stakeholders in diverse functional areas.
- Establishes good relationships with customers and colleagues; Relates well to people at all functional levels.
- Ability to work autonomously and as part of a team.
- Highly proactive, flexible, and with demonstrable problem-solving skills.
- Basic knowledge of business financial and commercial aspects. Comfortable tracking project planned costs vs. actual.

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