Customer Engagement Advisor

1 week ago


Sydney, New South Wales, Australia Talent Connect Australia Full time

Annual package of $75,378 (inclusive of 12% super)
- 2 year fixed term contract
- Start ASAP

We are seeking an experienced Customer Engagement Advisor. You would be joining an established organisation within the Professional Higher Education sector based in the heart of Sydney CBD.

As part of the Customer Engagement Team, this role sits in a critical part of the organisation focused on achieving growth and customer retention. You will have direct contact with potential students and provide advice on training options and study requirements.

**Your day-to-day responsibilities will include, but not be limited to**:

- Conversing with customers around course options and turning queries into enrolments
- Ensure CRM is up to date for all leads and enquiries
- Assist the Student Services Team to answer incoming calls when needed
- Retaining loyal customers through creating long-lasting customer relationships

**Who you are**:

- Proven experience in phone based sales and working in a call centre environment
- Great communication and rapport building skills
- Driven and happy to work with targets and KPIs
- Salesforce experience (desired but not essential)
- Education experience highly regarded
- Proficiency with computers, especially with CRM systems and processes software, and strong typing skills


  • Advisor, Engagement

    7 days ago


    Sydney, New South Wales, Australia Nsw Government -Department Of Customer Service Full time

    **Engagement Advisor, Ongoing, multiple locations will be considered such as Parramatta, Lithgow, Maitland, Gosford, Wollongong**An exciting opportunity has become available for strong Engagement Advisors that are self-driven enthusiastic and innovative with stakeholder relationship management experience who are focused on delivering on optimal outcomes and...

  • Advisor Engagement

    7 days ago


    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Advisor, Engagement - Innovation & Stakeholder Management****Ongoing/Permanent role wit Revenue NSW****Locations: Parramatta, Gosford, Maitland, Lithgow or Wollongong****Hybrid working available.****The Taxes & Grants division within Revenue NSW is seeking to fill the role of Advisor, Engagement and create a talent pool for future opportunities.*****We are...

  • Advisor Engagement

    1 week ago


    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 per year

    Advisor, Engagement - Innovation & Stakeholder ManagementOngoing/ Permanent role with Revenue NSWLocations: Parramatta, Gosford, Maitland, Lithgow or WollongongHybrid working available.The Taxes & Grants division within Revenue NSW is seeking to fill the role of Advisor, Engagement and create a talent pool for future opportunities. We are looking for a...


  • Sydney, New South Wales, Australia Bayside Group Full time

    OverviewCustomer Engagement AdvisorOur client, Polestar Australia, is continuing to re-model the Australian automotive landscape.This revolutionary luxury automotive brand is seeking a Customer Engagement Advisor to complement their Customer Service team.Focusing on delivering exceptional customer service across multiple communication channels, including...


  • Sydney, New South Wales, Australia Bayside Group Full time

    OverviewCustomer Engagement AdvisorOur client, Polestar Australia, is continuing to re-model the Australian automotive landscape. This revolutionary luxury automotive brand is seeking a Customer Engagement Advisor to complement their Customer Service team.Focusing on delivering exceptional customer service across multiple communication channels, including...


  • Sydney, New South Wales, Australia Bayside Group Full time

    Overview Customer Engagement AdvisorOur client, Polestar Australia, is continuing to re-model the Australian automotive landscape. This revolutionary luxury automotive brand is seeking a Customer Engagement Advisor to complement their Customer Service team. Focusing on delivering exceptional customer service across multiple communication channels,...


  • Sydney, New South Wales, Australia Bayside Group Full time

    Overview Customer Engagement AdvisorOur client, Polestar Australia, is continuing to re-model the Australian automotive landscape.This revolutionary luxury automotive brand is seeking a Customer Engagement Advisor to complement their Customer Service team.Focusing on delivering exceptional customer service across multiple communication channels, including...

  • Principal Advisor

    1 week ago


    Sydney, New South Wales, Australia beBeeAboriginal Full time $157,569 - $189,561

    Aboriginal Principal Advisor Job OpportunityWe have an exciting opportunity for a professional to join our organization as an Aboriginal Principal Advisor.About the RoleThis role sits within a division responsible for providing expert advice on service design and customer engagement. The team's objective is to ensure that new programs are designed in an...


  • Sydney, New South Wales, Australia Bayside Group Full time

    Polestar Australia is continuing to re-model the Australian automotive landscape. This revolutionary luxury automotive brand is seeking a Customer Engagement Advisor to complement their Customer Service team.ResponsibilitiesManage inbound and outbound customer interactions across phone, email, chat, and social media, ensuring first-contact resolution and...


  • Sydney, New South Wales, Australia Bayside Group Full time

    Polestar Australia is continuing to re-model the Australian automotive landscape. This revolutionary luxury automotive brand is seeking a Customer Engagement Advisor to complement their Customer Service team.ResponsibilitiesManage inbound and outbound customer interactions across phone, email, chat, and social media, ensuring first-contact resolution and...