Provider Administrator

2 weeks ago

Canberra, ACT, Australia Act Government Full time

Victim Support ACT (VS ACT) at the ACT Human Rights Commission is seeking a highly motivated Provider Administrator with strong administrative skills and experience.

VS ACT is a dynamic workplace that provides information, support and advocacy to people to help them recover from the impacts of crime and ensure their rights are upheld when they engage with the justice system.

Duties of the Provider Administrator include:

- Source multidisciplinary professionals who will provide services to clients in accordance with the Regulation and the Victim Support ACT (VS ACT) Redress Provider Guidelines.
- Action requests from case coordinators to identify and refer clients to appropriate therapeutic providers, in compliance with the Regulation.
- Work with internal and external stakeholders to resolve issues relating to invoices, approved client contact hours, and/or other administrative issues.
- Maintain detailed and accurate records for approved therapeutic providers, such as insurance, professional expertise, and availability information.
- Provide administrative support in relation to therapeutic providers to case coordinators at VS ACT.
- Oversee and supervise the work of less experience administration staff and where necessary, assist with the complex aspects of the work.
- Maintain records in accordance with the Victims of Crime Regulation 2000, _Territory Records Act 2002_ and the _Health Records (Privacy & Access) Act 1997_.
- Undertake other duties as reasonably required which contribute to the effective and efficient operation of VS ACT.

If you want to work in a collaborative, fast-paced team where there is opportunity for initiative and innovation, this role is for you.

**Eligibility/Other requirements**
- This position requires a Working with Vulnerable People Check and a National Police Check.

***

**How to Apply**: Please carefully review the Position Description and provide a written pitch of no more than 2 pages.

In the written pitch, it is encouraged that you use specific examples that demonstrate how your skills and experience meet the Professional/Technical Skills and Knowledge, the Behavioural Capabilities, and the Compliance Requirements /Qualifications as outlined in the Position Description. You may choose to use these headings to structure your response. Please also provide a current curriculum vitae including the details of two referees.

LI-DNI

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