Events Executive

SummaryCare Connects UsAt Hyatt, we believe in making people feel at home wherever they are in the world.
We turn jobs into careers, encounters into experiences and trips into journeys.
Join a team that is making travel more human, connected and sustainable.
Here, everyone's role matters, and your individuality is celebrated.About Park Hyatt MelbourneLocated in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service.
With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.Benefits of working with usLeading global hotel brand with career advancement opportunitiesComplimentary and discounted accommodation at more than 1,000 Hyatt properties worldwide for you and your loved onesComplimentary duty meals whilst on shiftDiscounted food & beverage and park club health & day spa treatmentsDiscounted onsite car parkingEmployee assistance program – benefit from free, immediate and confidential support for any work, health or life concernGenerous paid time off and holiday policies including paid parental leave and wellbeing leave10% discount with NIB Health InsuranceAbout the RoleAs the Events Executive - Weddings & Social, you will ensure the preparation and management of weddings and social events complies with Hyatt International's brand standards, whilst consistently exceeding the expectations of our guests.
As the principal point of contact for weddings and social events, you will maximize guest satisfaction by providing the highest levels of personalized customer service and helping ensure the financial success of the department through achievement of sales targets and upselling.
As our Events Executive - Weddings & Social, you will be required to work Tuesdays – Saturdays.Some of the responsibilities include:Manage all wedding & social event leads and conversionTogether with your Event Planning team, you will be primarily responsible for planning and executing events for the weddings and social marketsAssist with the preparation of departmental month end reportsLook after personal 'repeat business' contracts from enquiry to conversion to executionConduct hotel site inspections for prospective and existing clientsEnsure all details of upcoming events are communicated internally via event confirmations, wedding resumes, attendance at the event confirmation meeting and one-on-one meetingsDeliver the brand promise and provide exceptional customer service at all timesAssisting in corporate events where necessaryYou will also assist with the corporate market in the off peak wedding monthsQualificationsTertiary qualifications in Hospitality / Event Management or related business educationPrevious sales experience with a five-star hotel or deluxe wedding reception venue with extensive knowledge of the event service operationsAn understanding of different cultural needs for weddingsSound knowledge of the wedding and leisure market segmentsA creative aptitude to actively incorporate a sense of originality into individual eventsA strong attention to details, exceptional organisational and time management skillsExcellent interpersonal and communication skills in order to build rapport with clientsWell-developed computer skills particularly in the use of MS Office, Event Management Software (Envision) and Room Management Systems (Opera) would be of advantageJoin us at Hyatt and make travel more human.
Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion.
With Hyatt, you'll discover a career you didn't know existed.