Defect Manager

1 week ago

Sydney, New South Wales, Australia Ampion Full time

**BE PART OF OUR EVOLUTION**
Welcome to Ampion. It's an exciting time to be part of a new name in Australian technology solutions. The merger of Shelde and Revolution IT has brought together some of Australia's most experienced quality assurance, security, and digital experts. Ampion delivers specialised scalability through our growing local team of more than 600 consultants; to offer the breadth of capabilities of a large global systems integrator combined with the depth of skill of a small boutique provider. Ampion's three areas of specialisation
- **Assure**,
**Secure** and
**Transform**, provide a strategic approach to navigate complexity with ease and scale up digital initiatives.

**THE ROLE**
Ampion currently has a permanent opportunity for a
**Defect Manager **in Sydney.

You would be a key voice across testing and delivery to support faster resolution of defects, including ensuring process are adhered to, good information is put into bugs/defects (be an advocate for good data hygiene practices) and things are tracked to completion.

You would provide transparent/ timely information on the defects in both detail and for reporting across different dimensions/aggregation for the program and work closely with the Internal Test Team, Delivery teams, PMO and other leaders.

**KEY REQUIREMENTS**
- Good experience with **JIRA** - workflow and process management, queries, dashboards, extracting data (for generating reports)
- Excellent communication skills for reporting requirements' discovery
- Support the teams across a parallel test execution plan between internal, vendor and External Customer testing. Smart proactive issue resolving of complex problems
- Negotiation skills and able to present for different audience levels from testers to C suite
- Good data/ reporting skills eg heat maps and defect hot spots
- Able to turn data into information and drive actions to resolve issues
- Process and tool uplift as required - Provide advice on improving the process and able to uplift Jira as needed

**WHAT CAN AMPION OFFER YOU?**
We want to attract like-minded people to our team who are passionate about engineering change and making a difference. Ampion offers rewarding careers and development opportunities, working alongside some of the most respected testing, security, and digital transformation specialists in Australia. You will be challenged with large scale projects that drive digital transformation for high-profile clients across a variety of sectors and gain exposure to emerging technology and tools that further your professional credentials.

Ampion is an equal opportunity employer and we value diversity. We believe in leveraging individual talents, to enable and support you to be the best version of you. We create teams that empower and have a fun and inclusive culture that we value.

**WHAT'S NEXT?**

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