Logistics Coordinator

7 days ago

Sydney, New South Wales, Australia Humanology Full time

$65k - $75k + super
- Located in a new, purpose-built office space in Tonsley

Excellent opportunity for an experienced Logistics Coordinator to join the team at Link Assistive

**About the Opportunity**

Reporting to the Purchasing and Asset Manager, as Logistics Coordinator you will be responsible for coordinating all aspects of the logistics within the company, as well as assisting with our stock management system.

Your responsibilities will include (but are not limited to):

- Booking shipments for the dispatch and delivery for outgoing sales, return of sales, repair and loan equipment within Australia and overseas
- Coordinate all aspects of communication with our shipping companies (e.g. UPS, FedEx, DHL, StarTrack, AusPost, etc)
- Track and analyse shipment issues and ensure future improvement
- Unboxing of incoming deliveries, identify and communicate order discrepancies
- Allocation of supplier items to client orders, and coordination of warehouse stock
- Shipping of goods to and from national events (e.g. conferences, workshops, expos)
- Competent use of CRM systems such as Salesforce
- Ability to answer phone calls when required and direct customer enquiries

**About You**

In addition to the above, to be successful in this role you will have/be:

- An understanding of the Link Assistive product and service line
- Be self-driven, results-oriented, and a clear focus on high quality and business profit
- A flexible forward planner who critically assesses their own performance
- Experienced in efficient and accurate use of CRM data base such as SalesForce
- Strong interpersonal skills with the ability to build positive relationships throughout the organisation, customers and with affiliates
- Be reliable, tolerant, and determined
- Understanding of the principles of cost-effectiveness, cost per response, etc
- Inventory management experience, utilising CRM systems
- Excellent organisational skills and the ability to meet deadlines
- Great teamwork skills
- Proficient in Microsoft Office (Word, Excel and Outlook)
- Strong communication skills, both written and verbal
- Effective time management skills
- A current and valid driver's license

**About Our Client**

Link Assistive is the Australian and New Zealand branch of Tobii Dynavox, a multinational company from Sweden. As a small but expanding team, their members often take on diverse roles and responsibilities, demonstrating adaptability and versatility.

Link Assistive's Vision: Contribute to independence and the ability to live an inclusive and connected life

Their Mission: Helping people to communicate, connect, learn, and participate by providing high quality personalised, assistive and interactive technology solutions

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