Service Supervisor

5 days ago

Perth, Western Australia Xylem Full time

Xylem is a water technology provider with one mission: to help our customers solve water through the power of technology and expertise.

Our Mission; let's create a world that is more water-secure and sustainable for all. Let's work together and lead the way.

Our branch located in **Perth**, WA has an exciting opportunity for a customer focused, results driven **Service Supervisor** to lead and build the team to deliver Xylem's promise of quality, customer satisfaction and service excellence.

As the Service Supervisor you will work and lead the team to profitably grow our service and rental business by:

- Providing strong leadership to motivated branch service staff
- Supporting and assisting the sales team to increase new sales for service
- Ensuring the Rental fleet is serviced and well maintained
- Arranging and scheduling service and emergency work on pumping and associated equipment at customer premises and in the workshop
- Facilitating weekly tool box talks, involving Service/Workshop personnel with a safety first mindset
- Providing timely and accurate advice and support to staff and customers on service, workshop and product related issues
- Ensuring that the workshop and service area is maintained in an environmentally safe and organized manner and ensures that all equipment and tools are maintained and used to standards required.

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