External Communications Marketing Manager A&Nz

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

Your Role

You will develop the Chubb public relations, corporate social media, executive, and employee communications across Australia & New Zealand, shaping internal and external messaging and corporate communications campaigns to position Chubb a leader in the A&NZ market.

You will have a high degree of initiative, an ability to influence non-marketing stakeholders within the business and have exceptional written and communciation skills. They will quickly establish an excellent understanding of the insurance market, the news cycle and sentiment towards financial services and Chubb's brand value proposition.

No two days will look the same in this role and you'll need to flex both reactive and proactive muscles. Importantly, you'll need to be comfortable working as an individual contributor, generating and executing communication iniatitives designed to both protect and build Chubb's reputation externally and internally.

**Your Responsibilities**:
Working with the Head of Brand, Marketing & Communications and the broader A&NZ Marketing team, build the annual external and internal communications plan for A&NZ aligned to Chubb's key audiences, business objectives and global brand & communications strategy.

Specific areas of responsibilities would include executive communications, people communications, townhall strategy and messaging, industry communications, community communications and crisis communications.

Identifies key journalists, influencers & gatekeepers to educate them about Chubb

Leverage on & offline channels to further the comprehension of the Chubb brand story

Innovative approach to content types - thinking beyond the written word to consider visual, video, audio, in-person experiences and more as possible channels

Oversee the localisation of global and regional external and intenral commuinication initiatives for A&NZ markets, collaborating with colleagues overseas to ensure the needs to A&NZ markets in relation to communications strategy and audience needs are clearly communicated

Ensure Chubb's brand reputation is proactivley managed, identifying and mitigting any reputational risks as required

Develop assets, templates, processes and training to ensure A&NZ colleagues are able to support both proactive & any necessary re-active activities (eg crisis management)

Ensure all confidential information, such as organizational announcements are handled properly and with discretion

Briefing and management of PR, content agencies and/or other agency partners as required

Ensure all activities are compliant with relevant regulatory requirements and internal policies

**Qualifications**:
Your Skills & Experience

5-10 years of experience working in a communications agency, publishing/journalism or a client-side communications marketing role

A bachelor's degree in communications, PR, Journalism or related field

Experience inspiring and leading teams through market transitions or transformations

The gravitas and credibility to influence and give counsel to executives

An energetic team player and driven self-starter, with a positive mindset and excellent work ethic

Outstanding writing, editorial and storytelling skills

A 'can-do' attitude, able to roll up sleeves and deliver

A track-record of being able to select the right message, in the right channel, for the right audience

Excellent social media and internal communications understanding

A strong network of media and industry relationships

Able to handle intense situations, collaborating with people across the business, often at pace

Comfortable working in a complex, global organisation that requires influence in order to achieve success

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.