Retirement Village Manager

Overview
Two (2) brand-new, permanent full-time positions for the following SE QLD locations available: De La Salle Village Southport and Jabiru Villas Arundel. (Gold Coast residents with local knowledge should apply)
For more than 175 years, St Vincent's Care Services has been a leading Catholic provider of Aged Care Services in Australia. The legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today.
Explore a compelling permanent full-time opportunity as a passionate Retirement Village Manager at St Vincent's Care. Join our team in a dynamic environment where you can make a meaningful impact on the lives of individuals living within our community. Reporting to our Retirement Living Operations Manager, we are seeking a leader to manage the daily operations and support resident wellbeing.
In this role you will:
Manage daily operations of the village services including maintenance and gardening standards, financial performance, safety and security
Enhance resident satisfaction by fostering a dynamic and inclusive community built on professionalism, mutual respect and open communication
Own the compliance process for the village by performing scheduled audits, checklists and administrative activities
Liaise with a range of internal and external stakeholders, residents and their families and visitors, other St Vincent's teams, staff, contractors and supplies
With your knowledge of retirement village living, strong attention to detail and commendable work ethic, you will build and foster community pride & trust with the village as a preferred provider of retirement living services in the local community.
What's on your resume is important, but what's in your heart matters more. Because at St Vincent's, kindness works for us.
Qualifications & skills
Previous operational experience working in Retirement Living essential
Customer service and managerial experience highly regarded
Excellent MS Office skills (Word and Excel)
Ability to work autonomously and manage your own workload and achieve objectives
Ability to maintain collaborative and effective relationships with multidisciplinary team members
Confident communication style with a supportive and compassionate nature
Excellent verbal and written skills
High level of financial literacy and strong sales process focus
Knowledge of sales and marketing techniques to attract and engage consumers
Things that work for you
Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
Opportunity to work for the nation's largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
Friendly team environment with a great community care spirit
Ability to visibly see your impact on the business and its service
No cost uniforms and training
Free annual flu vaccination
Employee Assistance Program for staff and their families
Access to the Fitness Passport (FP)
Why become part of the St Vincent's Care family?
Because you're like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work to provide the highest levels of care and quality of life for our clients. And better support for our local communities.
For more than 175 years, St Vincent's Care has been a leading Catholic provider of Aged Care Services in Australia, upholding compassion, justice, integrity and excellence in all we do. St Vincent's mission is to express the love of God and continue the healing ministry of Jesus through our work.
At St Vincent's we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invite people from all backgrounds to join our caring family.
Reconciliation Action Plan
St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and culture. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit ,
Interested? Apply online today
Respectfully, no agencies please.
A preferred applicant may be identified prior to the closing date, so thank you for applying promptly.
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