Assistant Village Manager

2 weeks ago

Australia Lendlease Full time

The Business

Lendlease is one of the largest owners, operators and developers of retirement living communities in Australia, with a current portfolio of 75+ villages and over 17,000 residents calling our villages home.

The Role

An exciting opportunity has become available for an energetic Assistant Village Manager to join our Retirement Living business, based at our Lakeside Village.

Nestled on the beautiful Lake Macquarie, in the heart of Bonnell's Bay, this lakeside community offers superb facilities and a vibrant and supportive village environment.

Reporting through to the Village Manager, your key accountabilities in this role will include:
- Implementing operational plans & projects- Ensuring compliance with all laws and regulations applicable to the village- Implementing company policies, strategies and plans to maintain residents' satisfaction- Assisting with running of village events, social calendar and activities- Contributing to effective resident management to foster strong customer relationships and support delivery of village maintenance- Providing assistance with the preparation of budgets, assist with budget issues and financial processing- Supporting the provision of a safe working environment for all staff, contractors, visitors and residents.

About you

Your proactive and customer-focused attitude will see you succeed in the role, as well as an ability to work autonomously to deliver professional outcomes. Strong interpersonal and communication skills will be key to your success in this role as will:
- Exceptional communication and interpersonal skills- Excellent customer service skills- Excellent computer literacy - including the Microsoft Office Suite- An ability to balance different priorities and manage day-to-day expectations for the residents and their families- Willingness to learn and professionally develop, along with a proactive and can-do attitude.- Experience with budgeting (desirable)- Level 2 First Aid Certificate & CPR Certificate, or be willing to complete.

**Benefits**:
- Working with a supportive and fun team- Training provided- Career development and growth opportunities- Health & wellbeing program

Please note: The successful applicant must complete a Police Check, will be required to receive an annual flu vaccination between the months of April-October as well as provide proof of the COVID-19 Vaccination with supporting documentation prior to joining. For selected roles more physical in nature, pre employment medical assessments may also be required prior to any employment offers being made.

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

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