Reconnect Case Manager

**Location: Broadmeadows**

**Role Type: Fulltime, fixed term till July 2025
**About us**:
Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.

We are proud to work, teach and study on the ancestral lands of the Djaara people of Dja Dja Wurrung, the Wurundjeri-Woi Wurrung people, the people of the Yorta Yorta Nation, and the Gunaikurnai People. Many of our roles work with and support staff and students across both Kangan Institute and Bendigo TAFE campuses.

We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.

**About The Role**:
The Case Manager objective is to provide complex case management to disengaged, high-needs learners with aim to help reduce the barriers they face in participating and succeeding in education, training and the workforce.
- Locate, engage and attract eligible individuals back into a learning or work environment using a variety of methods such as outreach, levering existing networks and referral pathways.
- Identify and document the support needs of the participant and refer to support services through partnerships and connections. The span of services required may include, but is not limited to: personal development and capacity building, foundation skills and employment programs, counselling, housing, health and careers information, planning and advice.Identify education and training support needs and facilitate participation in education and/or identify employment needs and goals. Facilitate employment opportunities with industry partners if required

**We are excited about you because you have**:

- A minimum of a Diploma qualification or equivalent, preferably in community services, career counselling, employment services or youth work.
- Experience working with participants who are early school leavers, long term unemployed, Asylum Seekers, on Youth Justice orders, have experience of a Child Protection order, are from culturally and linguistically diverse backgrounds, people with disabilities, Indigenous backgrounds and individuals who identify in the LGBTIQA+
- Extensive demonstrated industry experience in providing case management to a complex, high needs client group, with a focus on assisting with vocational choices and transition to education, training and employment pathways.
- Knowledge of local agencies and ability to develop strong stakeholder relationships with local service providers.
- Clear evidence of practical referral skills required for wrap around support.

**We can offer you**:

- Attractive work-life balance and flexible work options
- Free onsite parking for most campuses
- Professional development programs
- Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
- Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
- Meaningful work that drives positive social impact
- The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

**Things we will require from you**:

- Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentationCertified vocational qualifications and certified transcripts (as listed in resume and relevant to the position)

Position description below for your reference outlining key responsibilities of the role.

**Applications close Sunday 10th November 2024 at 11.59pm**
- Applications will be assessed continuously - interviews may commence prior to advertised closing date. _
- NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage._