Campaign Coordinator

An exciting opportunity has arisen for someone to join our Wildlife Warriors team in a Full Time capacity as a Campaign Coordinator

Australia Zoo is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, race, sexual orientation, or religious belief. We provide specific workplace programs to support diversity and equal employment opportunities for women, people with disabilities and all cultural backgrounds.

The Campaign Coordinator is responsible for delivering fundraising programs, focusing on positive financial outcomes for the organisation and ensuring fundraising initiatives meet budget whilst adhering with brand, culture and ensuring there is a strong alignment with Wildlife Warriors strategic plans.

Duties May Include:

- Delivery of Wildlife Warriors fundraising programs including:

- Visionary Wildlife Warriors
- Backyard Campout
- Readathon
- Ensure the delivery of high-quality initiatives and activities that meet budget and strengthen the Wildlife Warriors brand
- Provide the Development Manager assistance in other major AZWW initiatives and events such as the Steve Irwin Gala Dinner in Los Angeles and Brisbane.
- Develop and execute program plans including project management, stakeholders, communication plans and stewardship.
- Ensure that donors of all levels experience high-quality interactions that foster long-term engagement and investment.
- Providing FOH customer service at the "Sneak Peek" tour desk and public viewing gallery including sales, merchandising and promotional and informational signage.
- Maintain the hospital's tour schedule through communications with various Australia Zoo departments and the tour guides. Taking hospital tours as and when required.
- Input of information into Raiser's Edge database.
- Assisting with the setup and pack down of Conferences and meetings that take place in the facility.
- Cash handling/EFTPOS transactions with the operation of computerised register.
- Answering incoming calls and responding in a timely manner.
- General cleaning of Tour Desk Area, Conference Room and Office Area.
- Work collaboratively with other Australia Zoo departments and managers.
- Other duties as requested by AZWW Development Manager.
- Maintaining Australia Zoo's customer service standards.
- Commitment to our privacy and confidentiality policies.
- Ensure company ethics and professional standards are adhered to at all times.
- Working within the guidelines of health and safety procedures to ensure personal and visitor security and safety
- Participating in performance training and development reviews or programs as requested by the company both on and off the job

**Essential Criteria**:

- 7 day a week availability, including weekends, public holidays and school holidays
- Exceptional written and verbal communication skills.
- Competent in Microsoft Office suite of programs, particularly high level of competency in Excel.
- Well-developed organisational skills and the ability to handle multiple tasks.
- Personable and approachable with excellent customer service skills
- Commitment to privacy and confidentiality.
- Ability to work in a small team environment.
- Exceptional attention to detail and problem-solving skills.
- A high level of interpersonal skills and the ability to negotiate and communicate effectively with staff and constituents at all levels.
- Have a brief understanding of the Australia Zoo Wildlife Warriors Global Conservation Projects
- Passion for wildlife conservation and the mission of Australia Zoo Wildlife Warriors
- Demonstrated ability to liaise and negotiate with all levels of staff and people in a wide range of business and community settings

**Preferred Criteria -**
- 1+ years or more experience working for a not-for-profit organisation.
- Current 1st Aid Qualifications
- Any other relevant certificates involving Marketing or WHS
- Education history
- Employment history
- References
- Any qualifications you may have e.g. First Aid
- Any achievements you may like to tell us about
- Your availability (what hours can you work)
- A resume in.pdf or.doc format