Special Operations Manager

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

As we continue our transformation and growth journey across the region, we are now looking to appoint a**Special Operations Manager**to join the Special Operations Team, Asia Pacific. The role will ideally be based in Melbourne and incorporates extensive travel in Australia and the Asia Pac region.

Our Special Operations team are charged with delivering a range of warehouse convergence projects to our facilities across the region to standardise operations management systems and processes aligned to Lineage's strategic objectives.

The Special Operations Manager is part of a travel team that provides operation support to warehouses, including implementing WMS (Warehouse Management Systems) and other IT systems in conjunction with project management and information technology partners.

**Key responsibilities include, but are not limited to**:

- Leading the implementation of WMS systems in partnership with the Information Technology team.
- Stabilising operations pre and post WMS conversions or system upgrades.
- Ensuring inventory meets Lineage operating standards.
- Training, monitoring and providing direct support to front line leaders and team members.
- Supporting all site and company-wide metrics including safety standards.
- Ensuring agreed KPI service level are met on a consistent basis, regularly reviewing and taking corrective actions to address any issues.
- Providing visible leadership by means of positive interaction, regularly communicating activities and establishing & reinforcing clear expectations.

**To be successful, you will ideally have**:

- Extensive management experience in the supply chain or similar industry.
- Experience with WMS systems and a demonstrated aptitude with technology.
- Demonstrable expertise in the monitoring and management of all equipment used in the warehouse.
- The ability to implement new initiatives pertaining to operations, people and processes.
- Significant experience implementing and evaluating metrics, developing and setting targets and associated reporting.
- A strong understanding and implementation of safety procedures, product safety, quality and legality issues.
- The ability to work a flexible work schedule and shift, including weekends if needed as well as undertaking significant travel in the region.

**Why is this opportunity exciting?**

As well as receiving a highly competitive salary, you will be joining a values-based business, proud to offer you a respectful work environment built around safety, trust, respect, innovation and servant leadership.

You will also be joining the business at an exciting time in our transformation journey and be part of a specialist team working across our operations in the region.

In addition, this particular role will afford you with the opportunity to make a positive impact on our team ensuring we remain a great place to work.

Why Lineage?

Lineage is more than just a cold storage logistics business. We're focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.