Crm Manager

1 week ago

Sydney, New South Wales, Australia Kindred Group Full time

**About Kindred**:
**Role Description**:
Reporting to the Head of Customer Strategy (Australia), the CRM Manager (Australia) will primarily assist in the planning, development, execution and optimizing of campaigns and promotions to support clearly defined quarterly and annual sales targets.

**Responsibilities**:

- Assist with the planning and execution of the Australian campaign and promotions roadmap across the calendar year with a primary focus on flagship events and sports
- Support the implementation and analysis of automated customer lifecycle campaigns (covering customer acquisition, onboarding, retention & reactivation)
- Support the creative briefing and copywriting processes with multiple team members
- Manage and optimise on-site assets with relevant promotions and content via our in-house CMS (content management system)
- Analyse customer patterns and behaviour to drive commercial decisions, including collaboration with both central and local marketing intelligence teams
- Interpreting current and future trends within the market
- The role may require occasional Saturday shifts supporting general marketing administration (i.e., reactive campaign execution and social media engagement initiatives) along with assisting Customer Support escalations and inquiries
- The role will require occasional evening calls with European colleagues.

**Skills, Knowledge, and Experience**:

- 3+ years of experience in data-driven direct marketing (or CRM) through agency and/or client-side roles, having held responsibility for the implementation and execution of direct marketing/CRM campaigns
- Planning, scheduling, and analytical abilities as well as strong numeracy skills
- Intermediate understanding of marketing tech/architecture (campaign execution, CDP/audience management and content management systems)
- A keen interest in Australian Sports and Racing. Any experience within the sports/racing or wagering industry is highly desirable, but not required
- Bachelor's degree, preferably in Business and/or Marketing, is desirable but not essential
- Excellent writing, communication, and presentation skills with strong attention-to-detail
- Fluency in English is essential
- Ability to innovate and continually optimize existing manual and automated campaigns
- Interpersonal and organisational skills will be essential to the role.

**Benefits**:

- We are in a fantastic new office near Barangaroo, close to Wynyard station.
- Our office has a sports hub, if you want to challenge a mate to a game of table tennis or darts.
- Fancy a good cup of coffee? We have an in-house barista to get you that perfect cup
- Many social events to take part in (Melbourne Cup is just one of them).
- Great work life balance and flexibility.
- A continued commitment to employee development.
- Employee share program.
- Life insurance and income protection plans.
- Wellness benefits.

**NEXT STEPS**:
This is a permanent full-time role with a hybrid workplace policy.

  • Crm Manager

    1 week ago

    Sydney, New South Wales, Australia Organon Full time

    **The Position**- ** Customer Relationship Manager** **is leading CRM strategy and execution in system **to support Organon's ambition on Customer Engagement Excellence in AP cluster.- This position **reports** to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute all...

  • Crm Manager

    1 week ago

    Sydney, New South Wales, Australia Jivaro Full time

    Driving strategic CRM development for audiences worldwide- Joining one of the most advanced CRM teams in the industry- Innovative company culture, central Sydney location + WFH flexibilityAn opportunity to join one of the most advanced CRM teams in the Retail industry and be part of one of the biggest Luxury brands in the world, to drive the Lifecycle...

  • CRM Manager

    2 weeks ago

    Sydney, New South Wales, Australia Coco Republic Full time $90,000 - $120,000 per year

    About Coco RepublicCoco Republic is a premier design destination, known for curating interiors that exude timeless elegance, sophistication, and effortless style. With showrooms across Australia and New Zealand, our brand is synonymous with timeless design, impeccable service, and beautifully crafted furniture. While we are deeply proud of our products, it...

  • Crm Manager

    1 week ago

    Sydney, New South Wales, Australia Splend Full time

    **About Us**Splend provides people from all walks of life the freedom to earn an income through flexible, all-inclusive car subscriptions. Our unique products offer rental or rent-to-buy options for rideshare and delivery drivers who work with platforms such as Uber, AmazonFlex and more. Essentially, we empower people to take charge of their own career and...

  • Crm Manager

    3 days ago

    Sydney, New South Wales, Australia Lca Support Office Full time

    As **CRM Manager, **you will turn data into action, driving engagement, retention, and revenue with cutting-edge CRM strategies, based at our centrally located office in **North Sydney.****What you'll do**:- Lead CRM strategy rollout, enhancing personalised consumer journeys across all markets- Drive continuous improvements through A/B testing, audience...

  • CRM Manager

    2 weeks ago

    Sydney, New South Wales, Australia Archie Rose Distilling Co. Full time

    OverviewGeneral Manager - Direct To Consumer Retail at Archie Rose Distilling Co. We're looking for an experienced CRM Manager to join the marketing team at our Botany Head Office. You'll sit within our high-performing, award-winning eCommerce team, leading the strategy and execution of our email and SMS marketing. Archie Rose is committed to fostering a...

  • Crm Manager

    1 week ago

    Sydney, New South Wales, Australia Archie Rose Distilling Co. Full time

    OverviewGeneral Manager - Direct To Consumer Retail at Archie Rose Distilling Co.We're looking for an experienced CRM Manager to join the marketing team at our Botany Head Office.You'll sit within our high-performing, award-winning eCommerce team, leading the strategy and execution of our email and SMS marketing.Archie Rose is committed to fostering a...

  • Crm Manager

    1 week ago

    Sydney, New South Wales, Australia Archie Rose Distilling Co. Full time

    OverviewWe're looking for an experienced CRM Manager to join the marketing team at our Botany Head Office. You'll sit within our high-performing, award-winning eCommerce team, leading the strategy and execution of our email and SMS marketing. In this role, you'll be responsible for creating high-impact campaigns and automated customer journeys using Klaviyo...

  • CRM Manager

    2 weeks ago

    Sydney, New South Wales, Australia White Fox Boutique Full time $90,000 - $120,000 per year

    White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go to online fashion destination and is continuing to take over wardrobes everywhere.A newly created role has become available for an experienced CRM Manager to join the White Fox family...

  • CRM Manager

    3 weeks ago

    Sydney, New South Wales, Australia White Fox Boutique Full time

    White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go to online fashion destination and is continuing to take over wardrobes everywhere.A newly created role has become available for an experienced CRM Manager to join the White Fox family...