
Chief Cyber Protection Specialist
5 days ago
Job Description:
We're seeking a skilled
Security Engineer
to play a key role in maintaining and strengthening our customers' security environments. In this position, you'll ensure security operations meet contractual deliverables and service level agreements (SLAs), while providing expert support across a range of activities.
You'll be involved in day-to-day security operations including implementing customer requests, supporting project design and installations, incident and problem management, reporting, and assisting Senior Security Engineers. Building trusted relationships with both customers and internal stakeholders is also essential to achieving successful outcomes.
Key Responsibilities:
Develop, implement, and manage Application Allowlisting configurations.
Conduct software vulnerability assessments and perform upgrades and patching as required.
Perform secure data restorations as requested by customers.
Test, implement, monitor, and tune security software/hardware to ensure optimal performance and proactively highlight potential issues.
Create and maintain documentation and work instructions for security services.
Troubleshoot and resolve issues impacting security system availability, performance, capacity, and utilization in line with SLAs.
Analyze traffic data and recommend improvements to security infrastructure.
Provide security consultation to customers, including risk management and mitigation strategies.
Deliver onsite support to customers and field staff in resolving system and application-related issues.
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