Accommodation Services Coordinator

**About us**

Our values are **Respect, Kindness, Dignity **and **Compassion.**

**About the opportunity**

We are looking for a motivated **Accommodation Services Coordinator,** to work in our wonderful home in **Kellyville**.

The Accommodation Services Coordinator supports the General Manager to plan, organise and deliver maintenance, cleaning, and laundry services in the home to ensure the building and environment is presented to a high standard.

A genuine and passionate about working in aged care, you will also possess time good management skills, and have the ability to work with team members to meet the accommodation services plan.

You will work with a great team of dedicated people and your contribution will make a difference to our residents' enjoyment of their life every day. Moran offers a rewarding work environment consisting of modern facilities and equipment and supports individuals to further develop their skills.

**About the Role**

The role is primarily responsible for the internal and external building management which includes outdoor areas, gardens, windows, and balconies. You will have a sound knowledge of all accommodation service systems of work including laundry, cleaning, and maintenance.
- Assisting with the planning and execution of housekeeping services and maintenance to ensure the service environment is safe, clean, and welcoming, and supports resident daily living needs
- Work closely with team members who lead Administration, Admission and Maintenance to ensure environmental service needs are met in a timely manner
- Organise and co-ordinate cleaning and laundry services employees to ensure sufficient and appropriately skilled employees are rostered
- Organise and maintain a daily scheduled cleaning program
- Organise and maintain a daily scheduled laundry and linen service program
- Oversee the Preventative Maintenance Programme schedule to ensure maintenance tasks are carried out
- Monitor the timely completion of all daily and weekly schedules and identify any gaps
- Monitor the use of chemicals to ensure appropriate & safe use
- Carry out regular inspection of the Home to ensure our residents' environment meets the required standard for cleaning and presentation
- Liaise with Head Office Operations on specific building and environment repairs
- Establish and maintain positive relationships with residents and employees
- Manage WHS for your area to ensure the safety of you, residents, other employees, and the general public
- Investigate and resolve complaints relating to accommodation services
- Review work practices to ensure continuous improvement
- Attend all education sessions as programmed by the General Manager

**Essential Skills and Requirements**
- Previous experience in commercial housekeeping services
- Proven organisational and time management ability
- Good communication skills
- Ability to work independently and as a member of a team
- Ability to prioritise work and work unsupervised
- Empathy with the needs of the residents

**Desirable Skills and Experience**
- Previous experience in a health care or community service setting
- Knowledge of Infection Control practices
- Knowledge of and experience with commercial cleaning products and appliances
- Knowledge and experience in the use of industrial washing machines and dryers

**As a MHCG employee, benefits you'll be able to take advantage of**:

- Staff recognition
- Training and development
- Allowances
- Annual leave loading
- Paid parental leave
- Staff wellbeing programs
- Innovative models of home/community care
- Flexible rostering

At Moran Aged Care, we are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

Moran Aged Care has COVID-19 Vaccination Policy that requires all new hires to show proof of being fully vaccinated from COVID-19.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 12 months.