Front Office Receptionist

2 weeks ago

Gold Coast, Queensland, Australia Hi Ho Beach Apartments Full time

**Job Title**: Front Desk Receptionist / Administration Staff (Casual)

**Location**: Broadbeach, on the Beach

**Job Type**: Casual
**Salary**: $30-$35 per hour

**Shift Times**:

- Friday: 8:30 AM - 5:00 PM
- Saturday: 8:30 AM - 2:00 PM
- Sunday: 9:00 AM - 12:00 PM

**About Us**:
Located right on the beautiful shores of Broadbeach, we pride ourselves on a relaxed yet professional work environment that caters to guests seeking a premium beachside experience. We're looking for a motivated and friendly individual to join our team and help us maintain our reputation for exceptional service.

**Role Overview**:
As our Front Desk Receptionist / Administration Staff member, you'll be the first point of contact for our guests and a key contributor to keeping our operations running smoothly. You'll handle a variety of responsibilities from guest check-ins and check-outs to overseeing cleaning quality and carrying out administrative tasks using the "Resly" PMS management system.

**Key Responsibilities**:

- **Guest Reception & Check-Ins/Outs**: Warmly welcome guests, process check-ins and check-outs, and ensure guest satisfaction
- **Cleaning Supervision**: Oversee cleaning operations to ensure the highest quality standards throughout the property
- **Common Area Upkeep**: Carry out basic tasks in common areas to maintain a pristine environment for our guests
- **PMS Operations**: Efficiently operate the "Resly" Property Management System

**What We're Looking For**:

- A friendly, proactive, and customer-focused approach
- Strong organizational and multitasking skills
- Proficiency with basic computer and office software
- **Prior experience required - preferably at least 2 years in a front desk, admin, or hospitality role**:

- Ability to work independently and as part of a team in a dynamic, casual setting

**Additional Opportunity - Live-On Premises Option**:
**Why Join Us?**
- Work in a beautiful beachside location with a relaxed environment
- Flexible, part-time hours that suit your lifestyle
- Opportunity to contribute to a renowned hospitality brand with room for growth
- Potential to live on-site, steps from the beach

**How to Apply**:
Send your resume and a brief cover letter

**Job Type**: Casual

Pay: $30.00 - $35.00 per hour

Schedule:

- Day shift

Supplementary Pay:

- Penalty rates

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 09/05/2025

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