Patient Care Coordinator

4 days ago

Devonport, Tasmania, Australia beBeeMedicalReceptionist Full time $92,294 - $105,309

Job Role: Medical Receptionist

Job Overview

The Medicare Mental Health Centre provides a safe, welcoming and supportive environment for individuals experiencing psychological distress.

  • Identify alternatives to presenting to the Emergency Department
  • Access support from trained mental health professionals within their community

We specialise in working with adults and young people, and in early childhood intervention.

About the Opportunity

  • Full-time, permanent position
  • Excellent salary package
  • Meal and entertainment allowance of up to $2650
  • Leave loading at 17.5%
  • Stride Rewards – access to discounts from hundreds of retailers
  • Paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part-time)
  • Paid parental leave support
  • Excellent training & career development

Key Responsibilities

  • Acts as the central point of communication and provides a superior level of secretarial and reception services to people 18+, and support clinical and management staff
  • Medical Reception duties including taking incoming calls and directing the caller to the appropriate member of staff
  • Appointment scheduling and maintenance of clients
  • General Office duties including opening and distribution of mail, typing, scanning, filing and archiving
  • Assist in the closing and securing of the building at the end of the day
  • General housekeeping to ensure a clean and safe environment for staff and clients

Requirements

  • Excellent administration, time management, and organisational skills with attention to detail
  • Well-developed customer service skills
  • Knowledge of the mental health/not-for-profit sector with an ability to liaise with people from all backgrounds, government, non-government organisations, and community organisations
  • Demonstrated communication, interpersonal, problem-solving and organisational skills
  • Proven record in working closely with and being a successful member of a multi-disciplinary team
  • Previous Medical Reception experience would be highly advantageous
  • Proficient IT skills, including Microsoft Office and CRM applications would be highly advantageous
  • The ability to learn a new medical software program would be an advantage
  • Must be eligible to apply/currently hold a WWCC
  • Must hold/be willing to apply for NDIS worker screening clearance
  • A current unencumbered driver's license

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