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Clinical Support Team Leader

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Are you committed to 'Enabling Better Lives'?
We are looking for a passionate individual to fill the role of Central Support Team Leader.
About the Role
As a Central Support Team Leader, you will lead and develop a multi-disciplinary team based remotely, supporting older Australians with their aged care journey.
Your team will conduct Triage, Support Plan Reviews, and make Delegate decisions as per the revised Aged Care Act.
You will receive a comprehensive induction training program to prepare you for success in enabling better lives for older Australians.
What will make you successful
Commitment to building and leading a strong, positive, and connected remote team.
Alignment with APM Values: Integrity, Customer Focus, Respect, Empathy, Achievement, Teamwork, and Enthusiasm.
Experience in achieving optimal outcomes for clients, high performance, and quality service.
Adaptability as a leader, with the ability to manage multiple priorities and change.
Excellent written and oral communication skills.
Proactive problem-solving skills and self-motivation.
Experience in delivering exemplary customer service.
High computer literacy and proficiency with online systems.
Requirements
Leadership experience in aged care, community, or health-related roles.
Tertiary qualification in a health-related discipline (e.g., registered nurses, medical officers, occupational therapists, physiotherapists, social workers).
Current unrestricted General Registration with AHPRA or equivalent professional body.
Proven leadership skills in managing and developing staff to achieve high performance and foster a positive remote team culture.
Ability to drive continuous improvement within a team.
Understanding of operating in a dynamic commercial environment.
Experience in customer service management.
Intermediate proficiency in Word, Excel, Outlook, and client management systems.
Current Australian driver's license, a comprehensively insured vehicle, and willingness to travel as required.
What's in it for you
Option to purchase additional leave.
Flexible working arrangements.
Discounted gym memberships and health insurance.
Novated car leasing options.
Support for your personal development.
Discounts at numerous retail outlets.
Ready to join?
Click APPLY now to submit your resume and outline your suitability for the role.
At APM, we value diversity and are committed to an inclusive work environment.
We encourage applications from people of all ages, nationalities, abilities, and cultures, including indigenous peoples, the LGBTQI+ community, and individuals with disabilities.
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