Quality & Compliance Lead

1 week ago

Sydney, New South Wales, Australia 365 Care Full time

**_Are you unappreciated_** where you work now? **_lost the passion_** and _looking for an organisation that cares about you as well as our clients_?

We need to talk NOW :)

**Do you**:

- have 3-5 years compliance experience;
- have a sound understanding of Aged Care Practice Standards / NDIS Practice Standards;
- have demonstrated skills and competency in developing training programs; ability to work unsupervised as well as an effective team player with a positive can-do attitude;
- Tertiary qualifications in related field;
- want to work in the aged care and disability sectors?
- want to work within a hybrid working environment either part or full time?

**THE OPPORTUNITY**

Monitor, review and manage compliance systems to ensure staff is delivering exceptional care in line with 365 Care Policy and Procedures.
- Ensure 365 Care is compliant and audit-ready following all policies and procedures
- Educate team through ongoing training
- Ensure the health, safety, and wellbeing of all staff and clients
- Maintain required documentation and audit requirements
- Proactively manage all compliance and audit-related tasks

**ABOUT THE ROLE**

You will be responsible for ensuring that 365 Care delivers exceptional client-focused care that meets both in-home Aged Care and Disability standards and legal requirements. You will be responsible for maintaining ongoing compliance-related documentation, conducting mock audits, and ensuring that the organisation is fully compliant across both sectors while working closely with Team Leads to assist with policy development and implementation.

**ORGANISATIONAL COMPLIANCE RESPONSIBLITIES**
- Identify, create, and support the development of policies and procedures to Governance Committee for approval and then ensure they are followed by all.
- Ensure staff are conforming with Aged Care Quality standards and/or NDIS Practice Standards.
- Report internal audit findings to teams and educate team on shortfall to ensure continuous improvement.
- Identify and resolve conflicts of interest with assessment and ensure full disclosure with affected clients/staff.
- Plan, implement and oversee risk related programs or activities.
- Maintain registration, continuous professional development (CPD) requirements, Police Checks, First Aid etc.
- Respond/Report/Follow up incidents in line with 365 Care Policy and Procedure.
- Manage and draft correspondence for the Aged Care Commission and NDIA as required from time to time.
- Represent 365 Care during external audits and ensure a successful audit.
- Develop and implement a training plan

**COMPLIANCE RESPONSIBILITIES FOR OUR CLIENTS**
- Ensure that 365 Care best practice is implemented.
- Demonstrate, through measuring and reporting, the impact of the services provided and the well-being of our clients.
- Ensure that all service agreements, purchasing agreements and contracts related to the delivery of services are executed correctly.

**ABOUT 365 CARE**

***365 Care is an Approved Provider of Aged Care and Disability services under the HCP, NDIS CHSP and private sector. We are committed to building relationships with our clients whilst assisting them to remain independent in their homes for as long as possible.

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