After Sales Specialist

2 weeks ago


Melbourne, Victoria, Australia Reece Group Full time

After Sales Specialist - Bathroom & Kitchen

**About Reece**

You probably know Reece as Australia's largest supplier of plumbing and bathroom products.

But we are much more than that. We are a leading Australian distributor of trade products to residential, commercial and infrastructure customers. We're an ASX listed company with more than 900+ branches and 9,000 employees across Australia, New Zealand and the United States. And, due to a recent promotion, we're searching for an experienced After Sales Specialist to join us on our journey to be the trades most valued partner.

**About the role**

In this position will you be providing technical after sale support for Bathroom & Kitchen products, as part of our commitment to delivering the best customer experiences. You will also be working closely with our customer care team, providing them with technical support and helping them to resolve enquiries. This is a great opportunity to connect with our branch network, providing after sales training to our teams around product, process and platforms.

You'll also work with our product marketing and testing lab teams to produce great trouble shooting document and videos, ensuring the right people have access. You'll be helping to review warranties and making sure we have the right spare parts available to support our customers.

**About you


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