Community Engagement Manager M3R

**_Lead impactful community engagement for Melbourne Airport's third runway, shaping the future while building strong stakeholder relationships._**

Melbourne Airport is embarking on one of its most significant projects to date—the development of its third runway (M3R) and associated airport expansion initiatives. To support this transformational endeavour, we are seeking a skilled and dynamic Community Engagement Manager to lead our engagement strategies and build meaningful connections with our local community and stakeholders.

This newly created position will play a pivotal role in ensuring Melbourne Airport meets its commitments to community engagement while delivering the M3R project. As part of the Public Affairs team within the Strategy, Planning and Community business unit, the role offers an exciting opportunity to lead a team of two and deliver innovative, effective, and transparent engagement programs.

**Key responsibilities**:
The role's duties and accountabilities include, but are not limited to:

- Develop and implement the community engagement strategy for key initiatives, including the Noise Sharing Plan, Noise Amelioration Plan, and Major Development Plans (MDPs) for the third runway and Eastern Extension Project.
- Oversee tools and activities for community engagement, such as inbox management, phone support, the virtual visitor centre, QR code-enabled community trailers, portable noise monitors, newsletters, and website updates.
- Act as the primary liaison and lead updates at key forums, including the Community Aviation Consultation Group (CACG) and the Advocates for Aviation Growth Committee (AAGC), while maintaining governance and reporting standards.
- Build and maintain productive relationships with local councils and state/federal departments to promote awareness of M3R project conditions and facilitate timely responses.
- Partner with Airservices Australia and other project suppliers to align on engagement standards and execute successful community initiatives.
- Organise and manage community pop-ups (including occasional after-hours or weekend activities, with time in lieu provided).
- Present regular reports and updates to internal and external stakeholders, including government agencies, councils, and community groups.

You'll bring a strong background in community engagement, communications, or stakeholder management, coupled with a strategic mindset and the ability to foster positive relationships. Your experience in high-profile infrastructure or transport projects will make you a valuable contributor to our mission of delivering transformative outcomes for Melbourne Airport.
- Bachelor's degree in public relations, communications, marketing, project management, or a similar field (IAP2 Certificate of Engagement desirable).
- Proven expertise in translating complex technical information for diverse stakeholders.
- Demonstrated experience in community outreach, particularly managing sensitive or complex negotiations with stakeholders.
- Solid understanding of government and community participation principles.
- Minimum 10 years of experience in a similar role, ideally within infrastructure, transport, energy, or related sectors.
- Proficiency in project management fundamentals and the ability to deliver within deadlines.

**About the Company**:
Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to _creating connections that matter_ and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming_ Australia's favourite Airport destination_. Currently, in an exciting phase of change, we are delivering rewarding career opportunities, making Melbourne Airport a dynamic and fast-paced place to work for our people.

APAC is a majority Australian-owned private company that also operates Launceston Airport, the tourism gateway to Tasmania and an industry multi-award-winning airport.

**Culture and Values**:
By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development.

Our vision is to become Australia's favourite Airport destination and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.

**Benefits**:

- Free access to Higher State, our state-of-the-art Fitness Club & Wellness Hub at Novotel & ibis Styles Airport hotel.
- Airport car parking 24 hours/365 days a year for both business and personal use
- Hybrid flexible working arrangements
- Airport Holiday, an additional day of leave
- Wellness Day, a further additional day of leave
- Discounted onsite childcare at Creative Garden Early Learning
- Mental health and well-being initiatives, including Employee As