Operations Controller

2 weeks ago

Sydney, New South Wales, Australia Kinetic Full time

**About Kinetic**

Kinetic is Australia and New Zealand's largest and most diverse bus operator, moving more than 75 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our 6000 people and fleet of over 3800 buses.

As a business who genuinely cares about our customers, our people and our environment; we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.

**The opportunity**

Kinetic Sydney are currently seeking an Operations Controller to join us on our exciting journey.

As the central point of contact and co-ordination for day to day operations our OC's support and ensure the on time performance of all Kinetic Sydney services from the central Operations Control Room. The role is dynamic, challenging and extremely rewarding.

Undertaking the co-ordination of all bus services and team members, ensuring our customers receive the best experience each and every time. This includes ensuring our asset presentation is always impeccable, so to the presentation of our team representing Kinetic Sydney each day.

Providing support and direction to the front-line staff, this role operates in normal and critical modes, so it requires someone who is adaptable, can think quickly on their feet, confidently problem solve and work well under pressure.

All of our team drive regularly to stay in touch with the business so you will need a HR licence, driver accreditation and a Working with Children's Check (or willingness to obtain).

The role will operate out of the Turrella depot, working a rotating roster over 7 days.

**What will our new Operations Controller look like?**
- You will be energetic, passionate and motivational in your demeanour.
- A confident decision maker
- Have a solutions-based approach and the ability to think out of the box and problem solve
- You will embrace, deliver & promote a customer first philosophy.
- Calm when working under pressure.
- Be Brand proud and uphold the image.
- An innate ability to build strong relationships and rapport quickly and influence stakeholders.
- You will be incredibly organized and be able to juggle priorities (sometimes conflicting)
- Communication is your strength.
- A strong people manager
- Our values resonate with you - Passion, Integrity, Respect, Authenticity, Humility

**Why Kinetic?**
- Salary - $90000 plus super
- 5 weeks annual leave
- Full on-the-job training is offered.
- We are Australia's and New Zealand's leading mass transit bus operator with opportunities to grow and spread your wings
- Comprehensive Employee Assistance Program Including wellbeing, financial and nutritional coaching, counselling and legal advice
- Genuine Career progression opportunities within an Australia and NZ Wide organization.

**How you apply?**

There has never been a better time to join Kinetic.

Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

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