Ward Clerk

2 weeks ago

Melbourne, Victoria, Australia Ramsay Health Care Full time

**Ward Clerk - Permanent full-time role now available**:

- **Grow your career in a friendly and welcoming environment**:

- **We pride ourselves on great teamwork**:

- **Hone your skills as part of our dedicated, multi-disciplinary team**

**The role**

We have an exciting and highly rewarding opportunity for an experienced hospital administrator to join us on a full-time basis.

At the heart of the department, the Administration staff play a crucial role. As the initial point of contact for patients and families on our Banksia Ward, you will set the tone for a welcoming and supportive experience.
- Managing incoming and outgoing calls to the ward
- Provide timely and accurate information to queries by patients, visitors and other staff and departments
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
- Compilation and management of patient admission papers and clinical notes

**What you'll bring**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward. Your ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role.
- You will also demonstrate: _
- Computer literacy including Microsoft Office suite of programs
- Experience either in a medical administration setting or a patient-facing role.
- Experience with Patient Management Systems will be highly regarded.
- Basic medical terminology knowledge
- Strong communication and interpersonal skills
- Comfortable working in and communication with a multidisciplinary team

**About Ramsay**

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

**What's in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply

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