Customer Service Manager

2 weeks ago

Sydney, New South Wales, Australia Infrastructure People Full time

Join a supportive and collaborative team which encourages growth.
- Great remuneration and benefits.
- Work in a fulfilling environment with a great company culture.

Infrastructure People are looking for a highly motivated and customer-focused individual to join our client (based near** Parramatta**) as a Customer Service Manager in the industry of quarried/recycled materials.

**What we need you to do**:

- Manage incoming calls from customers
- Processing & changing orders
- Outbound calls to existing clients to generate business leads
- Relationship management of small accounts
- Sale Administration Tasks
- Manage Team of approx. 4 Customer Service Officers

**Who are you**:

- Well trained and experience manager from a leading call centre with 3-5 years experience.
- Value relationships and relationship development.
- Have ambitions for career growth and a drive to learn.

**Benefits**:

- Career Growth Opportunities: We provide on-going training and development courses where employees can develop their skills and advance their careers.
- Company Culture: Our company values teamwork, diversity, and inclusivity. We foster a positive and supportive company culture that encourages employees to collaborate, innovate and grow.
- Team Culture: Our company believes in creating a good team culture, we frequently conduct team lunches and events.
- Health and Well-Being: We offer all our staff and their immediate family access to our employee assistance program. This service includes mental health, financial coaching, and a range of other services.

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