P&C Advisor

As the needs of our customers change, so do we.

At AGL, we believe progress is powered by our people.

If you're set on making real change for tomorrow, we have the scale, resources and ambition to get it started today.

Now's an extraordinary time to work with us. We're taking the lead on renewables and expanding our products to make them more sustainable, affordable and useful for all Australians.

That's what we call progress. To achieve it, we're bringing together people with unique stories, perspectives, backgrounds and talent - and we need yours too

About the Role
- Provide trusted & consistent advice on P&C policies and process
- Excellent benefits, leave policies, recognition, and discounted energy
- Full Time Permanent | Melbourne based offering hybrid work arrangements

A full-time permanent opportunity has become available for a P&C Advisor to join AGL Working as part of the P&C Advisory Team, you will be at the heart of the P&C operating model at AGL. You will work as part of a team of HR generalists who strive for an exceptional employee & customer experience, providing first level P&C support to AGL employees, the wider P&C team and AGL leaders across the elements of the employee life cycle. You will deliver HR services including policy interpretation and advice, support to key P&C processes and implementation support for P&C initiatives and projects.

What you'll be doing:
Reporting to the P&C Operations Team Lead, you will:

- In partnership with P&C and the business, provide administration support in the effective delivery of core people processes that occur across the year including: Goals and Objective setting, Talent sessions, Performance Review Calibration sessions, Engagement action planning and Remuneration Review
- Support and coach frontline leaders to build knowledge and capability around core P&C processes and practices, through the use and adoption of effective self-service solutions
- Preparation/production and delivery of operational people-related reporting that isn't available via self-serve
- Identifying trends and opportunities for process improvement that drives efficiencies and excellent data quality outcomes

About You

You are an outcome focused and highly organised professional who works in a centralised Shared Service team that provides P&C administration support. You will have experience working collaboratively with other internal teams (such as Digital, Payroll, Talent Acquisition and Procurement) to drive process improvement outcomes and deliver exceptional operational performance and employee experience.

What you'll bring to the table:

- Proven experience in a similar customer service / business administration role, liaising with people from all levels of business
- Strong sense of confidentiality and maturity in handling sensitive information
- Ability to build relationships across the business and influence individuals to self-serve and drive our ways of working
- Collaborate with Subject Matter Experts across the organisation to deliver outcomes
- Excellent communication, interpersonal and organisation skills, with exceptional attention to detail
- Data analysis and presentation using Excel and PowerPoint
- Team player attitude - Seeks to share knowledge and learnings with others in the team and contributes to the team's goals
- Relevant Undergraduate degree (or working towards) in HR or Business-related discipline desirable

Please note - unsolicited resumes from agencies will not be accepted by AGL.

LI-Hybrid

Inclusion at AGL

AGL has a commitment to maintain a diverse workforce, and welcomes the opportunity for applicants to share their lived experiences. We also recognise that some applicants may not wish to disclose, and we respect their decision. To learn more about reasonable adjustments that can be offered throughout the recruitment process, please visit:
Job Family Group:
Human Resources