Administration Officer

10 hours ago

Melbourne, Victoria, Australia Victorian Department Of Families, Fairness & Housing Full time

THE ROLE
The Administration Officer will be responsible for managing the Case Management System (CMS) portal across the Statewide Child Protection Litigation Office.
This includes supporting staff access, managing the portal, and developing relationships with key stakeholders related to CMS engagement.
The officer will collaborate with the Business Operations Team to support daily administrative tasks within the Child Protection Litigation Office.
Attention to detail, teamwork, and effective, sensitive communication are essential for success in this role.
The CMS portal, developed by Court Services Victoria (CSV), aims to enhance technological systems and facilitate information sharing among departmental divisions, the Magistrates' Court of Victoria, and the Children's Court of Victoria.
It allows authorized staff to electronically lodge, view, and manage court applications and documents.
In accordance with clause 19 of the VPS Agreement, you may be assigned to different teams based on business needs.
Accountabilities Include
Liaising with CPLO staff, child protection practitioners, CSV, and other external stakeholders to support portal engagement and maintain accurate records.
Providing effective customer service to CPLO staff, Child Protection, CSV, and other stakeholders as part of the Business Operations team.
Managing daily tasks such as handling the CPLO inbox and processing invoices.
How To Apply
Please open the position description for more details.
Applicants are encouraged to apply online by uploading their CV and Cover Letter (max 2 pages) outlining their suitability based on the Key Selection Criteria.
Acceptable file formats include .
doc, .
docx, .
pdf, .
txt, or .
rtf.
Applicants must be Australian Citizens, Permanent Residents, or hold valid work permits or visas.
Work eligibility will be verified during recruitment.
Successful candidates will be required to undergo pre-employment screening, including a national police check and misconduct screening.
For more information about working with us and our recruitment process, visit Department of Families, Fairness and Housing Victoria | Jobs.
Please submit your application to express your interest in this position.
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