Switchboard Operator

Greenslopes Private Hospital is seeking a professional and customer focused Switchboard Operator to join the Administration team
- **Permanent part-time and casual opportunities**:

- **72 Hospitals in Australia + 11 countries - we offer skill diversity/complexity & opportunity**:

- **Grow your career in a friendly and welcoming environment**

As a Switchboard Operator, you will be responsible for providing comprehensive customer focused service as the first point of contact for our patients and visitors. This will include, but is not limited to:

- Providing administrative support to the relative administrative departments
- Provide timely and accurate information in response to queries by patients, visitors, and staff
- Work a varied 24/7 rotating roster including morning, afternoon, and night shifts

**About You**

To succeed in this role, you will exercise proper courtesy and consideration when dealing with customers and staff, while demonstrating honesty, integrity, and ethics always. You will have outstanding interpersonal and communication skills with a strong commitment to providing excellent customer service for all patients, visitors, and Doctors.

**Your Skills and Experience**
- Previous experience in a busy switchboard or reception environment
- Advanced skills in enunciation, articulation, and telephone etiquette
- Effective listening skills and good attention to detail
- Demonstrated proficiency in Microsoft Word, Excel, and Outlook
- Problem solving and conflict resolution skills

**Why Choose a Career with Us?**
- Have your unique strengths recognised and valued
- Be part of a great work culture, a **friendly and supportive** team
- Access our **flexible work opportunities** and have a say in your roster times
- Take advantage of **professional development opportunities** across a national network
- Access **free staff parking**, onsite childcare, and a thriving social club

**Remuneration**

A base hourly rate ranging from **$28.07 - $30.73** + superannuation based on experience level.

**About Greenslopes Private Hospital**

Greenslopes Private Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "_People Caring for People_".

As a Ramsay employee, you will have access to a range of fantastic employee benefits:

- Access deals across **retail & hospitality venues**, and **entertainment ticketing**:

- Post graduate and formal education programs
- Free access to **LinkedIn Learning** - over 18,000 courses to advance your professional education
- Access counselling, wellbeing services, legal and financial assistance
- **Ramsay corporate discounts** including private health insurance, fitness passports and travel/ holiday discounts.
- **Flexible Leave Program**: purchase additional annual leave
- **Discounts off hospital and extras private health** insurance - you'll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
- **Hospital, Allied Health & Pharmacy discounts**:

- **Salary sacrifice opportunities** e.g., airport lounge membership, self-education expenses and more
- **Paid parental leave**, community service leave and study leave
- **Car servicing discounts** on Mazda vehicles
- **Tech discounts** on Microsoft and Apple purchase

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

**How to Apply