Resident Services Manager

1 week ago

Melbourne, Victoria, Australia Ryman Healthcare Full time

Join the excitement Lead village support teams, oversee Health and Safety, champion village recruitment, and collaborate with leaders in a vibrant community.
- At Ryman, every day is a chance to be a hero in the story of our residents' lives
- Unlock your full potential in a supportive environment that values your expertise
- Oversee all aspects of 5 star village service delivery

**About the role**

We have an exciting opportunity to join our leadership team as a Resident Services Manager at Weary Dunlop Retirement Village**in Wheelers Hill.**This is a full time role working Monday to Friday 0830-1630. Flexibility is a must, as part of the role you're required to be on call.

At Ryman, our Resident Services Manager wears many hats; leading with kindness and clarity, this role is a key player in our multi-disciplinary village leadership team. Whilst working closely with the Village Manager, Clinical Manager and Facilities Manager, in this role you will:

- Lead the effective delivery of the Village service functions which includes our kitchen, housekeeping, laundry and administration teams
- Have oversight for all risk management and health and safety related processes for the village
- Be responsible for Human Resource tasks within the village including inductions, recruitment, training, performance reviews and payroll assistance
- Actively managing the roster for Auxiliary teams ensuring adequate staffing levels are maintained
- Provide leadership at the Village in the absence of the Village Manager

**About you**

To thrive in our fast-paced and varied environment you will:

- Have proven management experience with a preference for Health and Safety experience/training
- Be skilled at juggling conflicting priorities
- Enjoy building meaningful relationships with our staff, our residents and their families
- Have a comprehensive knowledge of continuous improvement systems and processes
- Place a high emphasis on customer service and work hard to deliver exceptional service to our residents
- Be an outstanding communicator that is both professional and empathetic

**About Ryman**

Welcome to Ryman We're a growing and agile organisation with a culture based on kindness, and excellence. We're one of New Zealand and Victoria's fastest growing employers, with career options across a range of different sectors - from construction and nursing, to sales, village, design, technology and office roles.

We take pride in the fact that our people are naturally empathetic and caring. In fact, we believe that's essential to the way we work We think our people are one of a kind.

**Ryman Perks**

As part of the Ryman team you will:

- Develop your leadership skills in our unique LEAP programme
- Work in a facility that operates more like a family business. We are well resourced and have great care ratios
- Fun, friendly and supportive team environment
- Monthly employee recognition
- Receive a complementary designer uniform
- Opportunities for professional development and career progression
- Receive a Ryman Team Benefits card with discounts from 45+ well-known brands

If you're our KIND of person we'd love to hear from you
- Applications will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._

  • Aged Care Resident Services Manager

    2 weeks ago

    Melbourne, Victoria, Australia Doutta Galla Aged Services Full time

    Doutta Galla has a great opportunity for an experienced leader to oversee the day to day running of our Yarraville Village Residential Aged Care Home. This role has a focus on continuous improvement and ensuring that services are delivered in line with organisational values and quality standards. It is key in ensuring residents of continue to receive...

  • Resident Services Manager

    2 weeks ago

    Melbourne, Victoria, Australia Ryman Healthcare Full time

    Join the excitementLead village support teams, oversee Health and Safety, champion village recruitment, and collaborate with leaders in a vibrant community.At Ryman, every day is a chance to be a hero in the story of our residents' lives Unlock your full potential in a supportive environment that values your expertise Oversee all aspects of 5 star village...

  • Resident Services Manager

    2 weeks ago

    Melbourne, Victoria, Australia Ryman Healthcare Full time $104,000 - $130,878 per year

    About the roleWe have an exciting opportunity to join our leadership team as a Resident Services Manager at Weary Dunlop Retirement Villagein Wheelers Hill.This is a full time role working Monday to Friday Flexibility is a must, as part of the role you're required to be on call.At Ryman, our Resident Services Manager wears many hats; leading with kindness...

  • Residence Manager

    2 weeks ago

    Melbourne, Victoria, Australia Arcare Aged Care Full time

    **Residence Manager- Arcare Malvern East**- Arcare Malvern East is a 93 bed residence- Job stability with meaningful and deeply rewarding work- Promotes and Supports a Healthy Work-Life Balance**About Arcare**As one of Australia's leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way Our core focus is the relationship...

  • Residence Manager

    2 weeks ago

    Melbourne, Victoria, Australia Arcare Aged Care Full time

    **RESIDENCE MANAGER - ARCARE CASTLEMAINE - FULL TIME POSITION**- Job stability with meaningful and deeply rewarding work- Promotes and Supports a Healthy Work-Life Balance- Opportunities for Professional Development and Career Progression**About Arcare**As one of Australia's leading aged care providers, we have over 50 residences in QLD, NSW, and VIC, with...

  • Residence Manager

    3 weeks ago

    Melbourne, Victoria, Australia at Full time

    Add expected salary to your profile for insightsResidence Manager- Arcare Parkview & NirvanaJob stability with meaningful and deeply rewarding workPromotes and Supports a Healthy Work-Life BalanceOpportunities for Professional Development and Career ProgressionAbout ArcareAs one of Australia's leading aged care providers, we have over 50 residences in QLD,...

  • Residence Manager

    2 weeks ago

    Melbourne, Victoria, Australia at Full time

    Add expected salary to your profile for insightsResidence Manager- Arcare Parkview & NirvanaJob stability with meaningful and deeply rewarding workPromotes and Supports a Healthy Work-Life BalanceOpportunities for Professional Development and Career ProgressionAbout ArcareAs one of Australia's leading aged care providers, we have over 50 residences in QLD,...

  • Residence Manager

    3 weeks ago

    Melbourne, Victoria, Australia Arcare Aged Care Full time

    OverviewResidence Manager – Arcare Aged CareResidence Manager role at Arcare Aged Care, focusing on creating a safe, supportive, and comfortable environment for residents while leading a diverse team across the residence. This position is based at Arcare Parkview & Nirvana.About ArcareAs one of Australia's leading aged care providers, Arcare has over 50...

  • Residence Manager

    3 weeks ago

    Melbourne, Victoria, Australia Arcare Aged Care Full time

    OverviewResidence Manager – Arcare Aged CareResidence Manager role at Arcare Aged Care, focusing on creating a safe, supportive, and comfortable environment for residents while leading a diverse team across the residence. This position is based at Arcare Parkview & Nirvana.About ArcareAs one of Australia's leading aged care providers, Arcare has over 50...

  • Residence Manager

    3 weeks ago

    Melbourne, Victoria, Australia Arcare Aged Care Full time

    Overview Residence Manager role at Arcare Aged Care. This is an excellent opportunity to join a company that values its team members, offers a supportive working environment and has a genuine desire to develop its people. About Arcare As one of Australia's leading aged care providers, we have over 50 residences in QLD, NSW, and VIC, with more on the...