Business Support Officer Intake

6 days ago

Geelong, Victoria, Australia Access Your Supports Full time

1-2 permanent part-time or full-time positions available
- Be part of a passionate team supporting and empowering positive change
- Extensive induction and training provided
- Located in the heart of Geelong

**ABOUT ACCESS YOUR SUPPORTS**

Access Your Supports is a Geelong based organisation that provides support and services to eligible participants of the National Disability Insurance Scheme (NDIS). With offices in Geelong, Colac and Mildura and over 190 employees, AYS is dedicated to ensuring participants have choice and control to best assist them to achieve their NDIS goals.

AYS Director Ralph Menchise has brought together a team of experienced professionals who are passionate about positive participant outcomes. Not only does Access Your Supports deliver quality support services and empower participants to achieve their life goals with the services available to them under the NDIS, Access Your Supports will also work closely with participants to implement a plan that will work.

**ABOUT THE ROLE**

Access Your Supports services are delivered under the National Disability Insurance Scheme (NDIS) funded by the Australian Government. Our services aim to assist participants through evidenced based therapy interventions. The program supports participants with approved NDIS Plans.

The Business Support Officer Intake will provide administrative support to the Intake team and other business areas as required and reports to the Senior Business Support Officer Intake.

Key Responsibilities:

- Provide information to potential and current AYS participants, including the process for intake, planning available supports and referral pathways.
- Provide administrative support to the Intake function including the processing of Service Agreements and booking appointments, document and information management and pre and post appointment support.
- Ensure referrals are provided to service delivery teams with accurate and complete information that allow for the timely commencement of services.
- Establish and maintain positive relationships with internal and external stakeholders
- Maintaining reception services as required (such as a clean, representative office and reception area, managing office supplies and equipment)
- Maintain a safe, secure and healthy work environment by establishing, following and enforcing standards and procedures and complying with legal regulations.
- Adhering to professional standards, policies and procedures, including NDIA standards.

**ABOUT YOU**
- Extensive experience in an office environment with exposure to reception and broad administration.
- Excellent interpersonal and communications skills including the ability to work independently and as part of a close team environment.
- Ability to work with participants in a sensitive and respectful manner
- General knowledge and understanding of the National Disability Insurance Scheme (NDIS)
- Alignment with the core business values of Empowerment, Integrity, and Respect.
- We value Empowerment, Integrity and Respect._

**Job Category**:Intake**Job Type**:Full Time Part-time (0.8)**Job Location**:Geelong

  • Central Intake Administration Officer

    4 days ago

    Geelong, Victoria, Australia Gateways Support Services Full time

    Opportunities for professional growth and development.- Attractive salary packaging and leave purchasing options available- Full-time Position - Hourly rate starts at $34/hGateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life.Our staff are made up of mountain...

  • Home Care Intake Coordinator

    5 days ago

    Geelong, Victoria, Australia Mercy Health Australia Full time

    Employment Type: PermanentHours: 76 hours a fortnightSalary: $36 per hourLocation: Hybrid, Geelong office, Ballarat officeUpload with Application: Resume, cover letter, and all relevant qualificationsWhere there's life, there's Mercy.Where there's care, there's You.Through the battles and the breakthroughs, we're there. Where will you be?For over a century,...

  • Administrative Support Assistant

    5 days ago

    Geelong, Victoria, Australia beBeeAdministrative Full time $70,000 - $85,000

    About this roleThis position provides administrative support to the Intake team, reporting to a Senior Business Support Officer. Key responsibilities include:Providing information to participants regarding intake and referral pathways.Supporting administrative tasks, including processing Service Agreements and booking appointments.Ensuring accurate and...

  • Learning Support Officer

    5 days ago

    Geelong, Victoria, Australia Victorian Catholic Education Authority Limited Full time

    St Francis Catholic College is a co-educational, multi-campus secondary school, seeking passionate and committed educators to join its growing team. St Francis Catholic College is governed under the authority of Melbourne Archdiocese Catholic Schools Limited (MACS) ABN 18643442371. MACS is the employer of employees at St Francis Catholic CollegeKnown and...

  • Learning Support Officer

    5 days ago

    Geelong, Victoria, Australia Victorian Catholic Education Authority Limited Full time

    St Francis Catholic College is a co-educational, multi-campus secondary school, seeking passionate and committed educators to join its growing team. St Francis Catholic College is governed under the authority of Melbourne Archdiocese Catholic Schools Limited (MACS) ABN 18643442371. MACS is the employer of employees at St Francis Catholic CollegeKnown and...

  • Support Officer

    4 days ago

    Geelong, Victoria, Australia beBeeDisability Full time $70,000 - $80,000

    Job Title: Disability Services Support OfficerAbout the Role:Act as a central point of contact for clients receiving our service.Oversee client intake and ensure seamless onboarding processes.Develop strong relationships with clients through regular visits and communication.Collaborate closely with care teams and participate in meetings to support clients'...

  • Business Support Officer

    2 weeks ago

    Geelong, Victoria, Australia Department of Justice and Community Safety, Victoria Full time

    OverviewProvide administrative support for the area's financial and risk management functions. This is an ongoing role in a busy and supportive team within Corrections Victoria. VPS3 salary: $79,122 to $96,073 plus superannuation.About UsThe Department of Justice and Community Safety provides compliance, enforcement, and regulatory services to the Victorian...

  • Business Support Officer

    2 weeks ago

    Geelong, Victoria, Australia Department of Justice and Community Safety, Victoria Full time

    Overview Provide administrative support for the area's financial and risk management functions. This is an ongoing role in a busy and supportive team within Corrections Victoria. VPS3 salary: $79,122 to $96,073 plus superannuation. About Us The Department of Justice and Community Safety provides compliance, enforcement, and regulatory services to...

  • Business Support Officer

    1 week ago

    Geelong, Victoria, Australia Department Of Justice And Community Safety, Victoria Full time

    OverviewProvide administrative support for the area's financial and risk management functions.This is an ongoing role in a busy and supportive team within Corrections Victoria.VPS3 salary: $79,122 to $96,073 plus superannuation.About UsThe Department of Justice and Community Safety provides compliance, enforcement, and regulatory services to the Victorian...

  • Finance Officer

    3 days ago

    Geelong, Victoria, Australia Gateways Support Services Full time

    Ensure accurate and compliant NDIS claim processing- Analyse and improve revenue and billing workflows- Collaborate across teams to support financial operationsGateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life.Our staff are made up of mountain bike...